Wirral · Compare
Grove Rd Surgery vs The Village Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Grove Rd Surgery’s Practice Grade is clearly higher than The Village Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Grove Rd SurgeryCH45 3HF | The Village Medical CentreCH45 3HE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 92.2likely range 89.2 to 94.0116 survey answersClearly higher | 83.8likely range 75.9 to 89.094 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 95.2%likely range 91.7% to 97.3%, 116 answersClearly higher | 84.1%likely range 72.9% to 91.3%, 94 answers |
| Access (mean of the two below) | 84.9%likely range 79.5% to 88.8% | 83.0%likely range 78.3% to 86.6% |
| Appointments within two weeks of booking | 96.0%likely range 90.2% to 98.4%, 1,541 appointments | 86.1%likely range 79.4% to 90.8%, 2,167 appointments |
| Calls answered by the practice | 73.7%likely range 64.6% to 81.2%, 2,219 calls | 79.9%likely range 73.1% to 85.3%, 3,441 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.4%likely range 80.2% to 89.4%, 110 answers | 77.5%likely range 65.0% to 86.5%, 88 answers |
| Reception and admin team | 98.7%likely range 96.2% to 99.5%, 114 answers | 97.9%likely range 90.3% to 99.6%, 91 answers |
| Having a preferred professional | 42.2%likely range 36.1% to 48.6%, 116 answers | 28.2%likely range 18.5% to 40.6%, 95 answers |
| Seeing your preferred professional | 77.1%likely range 68.0% to 84.2%, 51 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 94.8%likely range 91.2% to 97.0%, 114 answers | 85.7%likely range 74.7% to 92.5%, 93 answers |
| Contacting the practice | 93.2%likely range 89.3% to 95.7%, 116 answers | 87.1%likely range 76.3% to 93.4%, 94 answers |
| Wait for an appointment | 90.6%likely range 86.2% to 93.7%, 113 answers | 81.3%likely range 69.2% to 89.3%, 88 answers |
| Being listened to | 96.8%likely range 93.6% to 98.4%, 112 answers | 92.4%likely range 82.8% to 96.9%, 92 answers |
| Care and concern | 97.4%likely range 94.5% to 98.8%, 116 answers | 87.5%likely range 76.7% to 93.8%, 91 answers |
| Confidence and trust | 97.4%likely range 94.5% to 98.8%, 116 answers | 90.6%likely range 80.4% to 95.8%, 91 answers |
| Involvement in decisions | 98.0%likely range 95.2% to 99.2%, 110 answers | 94.2%likely range 84.7% to 98.0%, 86 answers |
| Needs met | 96.6%likely range 93.5% to 98.3%, 115 answers | 91.7%likely range 81.7% to 96.5%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.8%likely range 72.7% to 94.2%, 38 patients | 87.5%likely range 75.3% to 94.1%, 48 patients |
| Children at 18 months | 92.7%likely range 82.7% to 97.1%, 55 patients | 94.7%likely range 82.7% to 98.5%, 38 patients |
| Children at 5 years | 92.3%likely range 79.7% to 97.3%, 39 patients | 95.6%likely range 85.2% to 98.8%, 45 patients |
| Women aged 25 to 49 | 68.1%likely range 64.9% to 71.2%, 850 patients | 79.5%likely range 76.8% to 82.0%, 899 patients |
| Women aged 50 to 64 | 72.6%likely range 68.4% to 76.5%, 464 patients | 78.2%likely range 74.9% to 81.1%, 664 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,934August 2026 | 6,384August 2026 |
| Primary care network | Wallasey PCN | Wallasey PCN |
| Phone | 0151 6394616 | 0151 6911112 |
| Friends and Family Test (its own feedback) | 85.1% good or very good148 answers, June 2026 | 4 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 2,419 in August 2026Same day 47.4%; face to face 45.1% | 3,592 in August 2026Same day 44.2%; face to face 57.0% |
| Antibiotic items per STAR-PU (one year) | 1.01England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.8 qualified permanent1.8 including trainees and locums2,721 patients per permanent GP | 6.3 qualified permanent8.9 including trainees and locums1,010 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.