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Groby Road Medical Centre (Id Patchett) vs The Glenfield Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Groby Road Medical Centre (Id Patchett) and The Glenfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Groby Road Medical Centre (Id Patchett)LE3 9ED | The Glenfield SurgeryLE3 8GS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.4likely range 61.6 to 76.2119 survey answers | 72.0likely range 59.7 to 81.6100 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 64.3%likely range 53.3% to 74.0%, 119 answers | 67.4%likely range 50.1% to 81.0%, 100 answers |
| Access (mean of the two below) | 81.1%likely range 77.5% to 84.2% | 82.6%likely range 76.2% to 87.2% |
| Appointments within two weeks of booking | 84.3%likely range 79.6% to 88.1%, 4,337 appointments | 85.7%likely range 80.3% to 89.9%, 3,141 appointments |
| Calls answered by the practice | 77.9%likely range 72.3% to 82.6%, 5,127 calls | 79.3%likely range 67.7% to 87.6%, 1,292 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.0%likely range 33.4% to 55.2%, 114 answers | 55.3%likely range 38.3% to 71.2%, 98 answers |
| Reception and admin team | 78.2%likely range 67.6% to 86.0%, 114 answers | 78.6%likely range 61.7% to 89.3%, 100 answers |
| Having a preferred professional | 21.5%likely range 13.9% to 31.8%, 119 answers | 20.2%likely range 9.9% to 36.8%, 102 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 74.0%likely range 62.8% to 82.7%, 109 answers | 87.7%likely range 71.2% to 95.4%, 91 answers |
| Contacting the practice | 58.2%likely range 47.0% to 68.5%, 116 answers | 66.4%likely range 49.1% to 80.2%, 101 answers |
| Wait for an appointment | 38.0%likely range 27.2% to 50.1%, 99 answers | 69.1%likely range 51.2% to 82.6%, 95 answers |
| Being listened to | 79.8%likely range 69.3% to 87.4%, 111 answers | 88.4%likely range 72.7% to 95.6%, 97 answers |
| Care and concern | 77.1%likely range 66.3% to 85.2%, 112 answers | 88.9%likely range 73.2% to 95.9%, 96 answers |
| Confidence and trust | 80.9%likely range 70.5% to 88.3%, 111 answers | 90.2%likely range 74.7% to 96.6%, 95 answers |
| Involvement in decisions | 88.8%likely range 79.5% to 94.2%, 108 answers | 93.7%likely range 79.0% to 98.4%, 92 answers |
| Needs met | 77.0%likely range 66.1% to 85.2%, 109 answers | 88.4%likely range 72.7% to 95.6%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.7%likely range 80.1% to 92.7%, 106 patients | 94.4%likely range 88.4% to 97.4%, 108 patients |
| Children at 18 months | 87.9%likely range 79.6% to 93.1%, 91 patients | 95.0%likely range 89.6% to 97.7%, 121 patients |
| Children at 5 years | 79.8%likely range 71.5% to 86.2%, 114 patients | 92.5%likely range 86.4% to 96.0%, 120 patients |
| Women aged 25 to 49 | 68.2%likely range 66.2% to 70.2%, 2,005 patients | 72.3%likely range 70.4% to 74.2%, 2,094 patients |
| Women aged 50 to 64 | 77.6%likely range 74.6% to 80.3%, 839 patients | 79.3%likely range 77.1% to 81.3%, 1,375 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,668August 2026 | 13,936August 2026 |
| Primary care network | G3 PCN | G3 PCN |
| Phone | 0116 2536263 | 0116 2333600 |
| Friends and Family Test (its own feedback) | 100.0% good or very good11 answers, June 2026 | 78.1% good or very good73 answers, June 2026 |
| Appointments (one month) | 5,807 in August 2026Same day 21.1%; face to face 85.8% | 4,900 in August 2026Same day 22.4%; face to face 72.4% |
| Antibiotic items per STAR-PU (one year) | 0.52England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent7.4 including trainees and locums3,540 patients per permanent GP | 10.4 qualified permanent15.7 including trainees and locums1,343 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.