Wandsworth · Compare
Greyswood Practice vs Tooting South Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Greyswood Practice’s Practice Grade is clearly higher than Tooting South Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Greyswood PracticeSW16 6PX | Tooting South Medical CentreSW17 9HQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.3likely range 77.7 to 88.5111 survey answersClearly higher | 69.1likely range 60.4 to 76.5101 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 86.8%likely range 77.8% to 92.5%, 111 answersClearly higher | 63.4%likely range 51.4% to 73.9%, 101 answers |
| Access (mean of the two below) | 78.2%likely range 72.6% to 82.6% | 82.1%likely range 75.5% to 86.2% |
| Appointments within two weeks of booking | 80.3%likely range 71.7% to 86.7%, 1,633 appointments | 92.5%likely range 81.9% to 97.1%, 783 appointments |
| Calls answered by the practice | 76.1%likely range 68.8% to 82.0%, 3,305 calls | 71.7%likely range 63.7% to 78.5%, 2,904 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 75.1%likely range 64.4% to 83.4%, 104 answers | 42.6%likely range 31.3% to 54.8%, 97 answers |
| Reception and admin team | 94.5%likely range 87.0% to 97.8%, 105 answers | 71.8%likely range 60.1% to 81.2%, 101 answers |
| Having a preferred professional | 34.8%likely range 25.3% to 45.6%, 110 answers | 39.8%likely range 29.0% to 51.8%, 102 answers |
| Seeing your preferred professional | 40.4%likely range 24.0% to 59.2%, 37 answers | 22.8%likely range 11.3% to 40.7%, 45 answers |
| Knowing the next step | 81.1%likely range 71.2% to 88.2%, 107 answers | 86.4%likely range 75.6% to 92.8%, 92 answers |
| Contacting the practice | 81.5%likely range 71.7% to 88.4%, 110 answers | 63.9%likely range 51.9% to 74.4%, 100 answers |
| Wait for an appointment | 76.0%likely range 65.3% to 84.3%, 101 answers | 67.3%likely range 54.3% to 78.1%, 86 answers |
| Being listened to | 89.0%likely range 80.2% to 94.1%, 107 answers | 79.8%likely range 68.3% to 87.8%, 95 answers |
| Care and concern | 87.4%likely range 78.2% to 93.1%, 105 answers | 75.0%likely range 63.3% to 84.0%, 97 answers |
| Confidence and trust | 95.0%likely range 87.7% to 98.1%, 105 answers | 80.9%likely range 69.6% to 88.7%, 96 answers |
| Involvement in decisions | 91.3%likely range 82.7% to 95.9%, 100 answers | 86.3%likely range 75.4% to 92.8%, 92 answers |
| Needs met | 86.2%likely range 76.8% to 92.1%, 106 answers | 82.8%likely range 71.5% to 90.2%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.7%likely range 84.4% to 94.6%, 129 patients | 89.9%likely range 81.3% to 94.8%, 79 patients |
| Children at 18 months | 87.6%likely range 80.6% to 92.3%, 121 patients | 87.7%likely range 78.7% to 93.2%, 81 patients |
| Children at 5 years | 72.7%likely range 64.4% to 79.6%, 128 patients | 74.4%likely range 64.6% to 82.3%, 90 patients |
| Women aged 25 to 49 | 66.0%likely range 63.9% to 68.0%, 2,092 patients | 66.0%likely range 64.0% to 67.9%, 2,266 patients |
| Women aged 50 to 64 | 74.8%likely range 71.9% to 77.6%, 886 patients | 80.4%likely range 77.1% to 83.3%, 642 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,165August 2026 | 10,235August 2026 |
| Primary care network | Balham, Tooting & Furzedown PCN | Balham, Tooting & Furzedown PCN |
| Phone | 020 87690845 | 020 86820521 |
| Friends and Family Test (its own feedback) | 94.0% good or very good183 answers, June 2026 | 80.3% good or very good152 answers, June 2026 |
| Appointments (one month) | 5,644 in August 2026Same day 56.7%; face to face 45.5% | 2,839 in August 2026Same day 34.4%; face to face 82.2% |
| Antibiotic items per STAR-PU (one year) | 0.52England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.4 qualified permanent4.7 including trainees and locums2,321 patients per permanent GP | 4.0 qualified permanent4.0 including trainees and locums2,525 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.