Northumberland · Compare
Greystoke Surgery vs Gas House Lane Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Greystoke Surgery and Gas House Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Greystoke SurgeryNE61 1JX | Gas House Lane SurgeryNE61 1JX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.8likely range 83.6 to 90.5116 survey answers | 81.8likely range 77.0 to 85.3119 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 97.5%likely range 90.2% to 99.4%, 116 answers | 85.6%likely range 79.0% to 90.4%, 119 answers |
| Access (mean of the two below) | 68.4%likely range 64.7% to 71.7% | 72.7%likely range 68.2% to 76.2% |
| Appointments within two weeks of booking | 85.8%likely range 80.6% to 89.7%, 3,405 appointments | 92.9%likely range 86.1% to 96.5%, 1,536 appointments |
| Calls answered by the practice | 51.0%likely range 45.6% to 56.2%, 7,075 calls | 52.5%likely range 46.6% to 58.3%, 5,749 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.0%likely range 61.0% to 83.7%, 100 answers | 82.6%likely range 75.3% to 88.1%, 109 answers |
| Reception and admin team | 100.0%likely range 93.9% to 100.0%, 108 answers | 94.4%likely range 89.2% to 97.2%, 111 answers |
| Having a preferred professional | 26.0%likely range 16.8% to 38.0%, 115 answers | 21.8%likely range 15.9% to 29.2%, 119 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 98.1%likely range 91.0% to 99.6%, 113 answers | 86.2%likely range 79.6% to 90.9%, 116 answers |
| Contacting the practice | 88.9%likely range 78.8% to 94.5%, 115 answers | 85.3%likely range 78.6% to 90.2%, 116 answers |
| Wait for an appointment | 91.2%likely range 81.2% to 96.1%, 107 answers | 72.2%likely range 64.1% to 79.0%, 110 answers |
| Being listened to | 94.6%likely range 85.9% to 98.0%, 114 answers | 91.6%likely range 85.9% to 95.1%, 117 answers |
| Care and concern | 95.4%likely range 87.0% to 98.4%, 114 answers | 91.0%likely range 85.2% to 94.7%, 115 answers |
| Confidence and trust | 98.8%likely range 92.2% to 99.8%, 115 answers | 95.2%likely range 90.4% to 97.7%, 116 answers |
| Involvement in decisions | 95.6%likely range 87.1% to 98.6%, 109 answers | 94.7%likely range 89.6% to 97.3%, 114 answers |
| Needs met | 97.4%likely range 90.0% to 99.4%, 114 answers | 91.8%likely range 86.1% to 95.3%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.9%likely range 92.6% to 99.4%, 94 patients | 95.0%likely range 86.3% to 98.3%, 60 patients |
| Children at 18 months | 97.7%likely range 92.1% to 99.4%, 88 patients | 93.7%likely range 84.8% to 97.5%, 63 patients |
| Children at 5 years | 97.8%likely range 92.3% to 99.4%, 90 patients | 91.0%likely range 81.8% to 95.8%, 67 patients |
| Women aged 25 to 49 | 87.0%likely range 85.2% to 88.6%, 1,480 patients | 71.8%likely range 69.0% to 74.5%, 1,044 patients |
| Women aged 50 to 64 | 88.0%likely range 86.1% to 89.7%, 1,237 patients | 79.1%likely range 76.0% to 81.8%, 745 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,376August 2026 | 7,287August 2026 |
| Primary care network | Well Up North PCN | Well Up North PCN |
| Phone | 01670 511393 | 01670 513657 |
| Friends and Family Test (its own feedback) | 97.3% good or very good226 answers, June 2026 | 92.2% good or very good193 answers, June 2026 |
| Appointments (one month) | 6,595 in August 2026Same day 45.7%; face to face 62.1% | 2,929 in August 2026Same day 21.0%; face to face 82.6% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.9 qualified permanent10.0 including trainees and locums1,447 patients per permanent GP | 3.8 qualified permanent6.3 including trainees and locums1,923 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.