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Greet Medical Practice vs Springfield Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Greet Medical Practice and Springfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureGreet Medical PracticeB11 3NDSpringfield SurgeryB11 4BW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade69.7likely range 65.6 to 73.7112 survey answers74.5likely range 67.6 to 80.189 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good61.3%likely range 55.6% to 66.8%, 112 answers74.2%likely range 64.8% to 81.9%, 89 answers
Access (mean of the two below)89.3%likely range 85.6% to 92.0%Clearly higher74.9%likely range 68.2% to 79.9%
Appointments within two weeks of booking94.8%likely range 90.4% to 97.3%, 2,605 appointmentsClearly higher84.4%likely range 77.7% to 89.4%, 2,262 appointments
Calls answered by the practice83.8%likely range 77.7% to 88.4%, 3,824 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone33.8%likely range 28.5% to 39.5%, 108 answers45.4%likely range 35.7% to 55.5%, 85 answers
Reception and admin team72.2%likely range 66.6% to 77.1%, 107 answers75.9%likely range 66.5% to 83.4%, 87 answers
Having a preferred professional38.4%likely range 33.0% to 44.2%, 111 answers62.0%likely range 52.2% to 71.0%, 89 answers
Seeing your preferred professional16.2%likely range 10.7% to 23.8%, 48 answers38.0%likely range 26.4% to 51.2%, 51 answers
Knowing the next step65.2%likely range 59.2% to 70.7%, 101 answers90.2%likely range 82.6% to 94.7%, 86 answers
Contacting the practice55.0%likely range 49.2% to 60.7%, 109 answers70.8%likely range 61.1% to 78.8%, 89 answers
Wait for an appointment65.7%likely range 59.4% to 71.5%, 90 answers62.9%likely range 52.6% to 72.1%, 82 answers
Being listened to71.7%likely range 66.2% to 76.6%, 109 answers76.1%likely range 66.6% to 83.6%, 85 answers
Care and concern70.5%likely range 64.9% to 75.6%, 108 answers72.0%likely range 62.2% to 80.1%, 85 answers
Confidence and trust87.8%likely range 83.4% to 91.2%, 105 answers83.9%likely range 75.0% to 90.1%, 82 answers
Involvement in decisions83.9%likely range 79.1% to 87.8%, 106 answers79.6%likely range 69.8% to 86.8%, 77 answers
Needs met77.7%likely range 72.3% to 82.3%, 102 answers79.0%likely range 69.5% to 86.1%, 82 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months80.6%likely range 71.7% to 87.2%, 98 patients68.1%likely range 58.0% to 76.8%, 91 patients
Children at 18 months76.8%likely range 67.4% to 84.2%, 95 patients56.3%likely range 47.3% to 64.9%, 119 patients
Children at 5 years70.6%likely range 61.1% to 78.6%, 102 patients54.4%likely range 45.7% to 62.9%, 125 patients
Women aged 25 to 4950.5%likely range 47.6% to 53.3%, 1,209 patients37.6%likely range 35.2% to 40.2%, 1,437 patients
Women aged 50 to 6470.5%likely range 65.1% to 75.3%, 305 patients60.5%likely range 55.7% to 65.0%, 425 patients
Facts (NHS England, not part of the grade)
Registered patients6,460August 20267,295August 2026
Primary care networkSmartcare Central PCNSmartcare Central PCN
Phone0121 76661130345 2450753
Friends and Family Test (its own feedback)85.3% good or very good68 answers, June 202696.2% good or very good26 answers, June 2026
Appointments (one month)2,610 in August 2026Same day 59.7%; face to face 64.7%3,074 in August 2026Same day 43.1%; face to face 43.8%
Antibiotic items per STAR-PU (one year)0.62England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.8 qualified permanent6.0 including trainees and locums2,352 patients per permanent GP4.7 qualified permanent5.8 including trainees and locums1,554 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences