South Staffordshire · Compare
Gravel Hill Surgery vs Dale Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Gravel Hill Surgery and Dale Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Gravel Hill SurgeryWV5 9HA | Dale Medical PracticeWV5 8DX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.8likely range 79.2 to 89.7107 survey answers | 78.6likely range 70.7 to 84.692 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 88.4%likely range 79.2% to 93.8%, 107 answers | 76.4%likely range 65.3% to 84.8%, 92 answers |
| Access (mean of the two below) | 79.5%likely range 75.8% to 82.8% | 83.5%likely range 78.8% to 87.4% |
| Appointments within two weeks of booking | 96.7%likely range 93.5% to 98.3%, 3,645 appointments | 97.5%likely range 93.7% to 99.1%, 2,360 appointments |
| Calls answered by the practice | 62.3%likely range 55.5% to 68.7%, 4,311 calls | 69.4%likely range 60.8% to 76.9%, 2,572 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.1%likely range 48.2% to 70.9%, 97 answers | 50.1%likely range 38.5% to 61.7%, 88 answers |
| Reception and admin team | 88.7%likely range 79.3% to 94.2%, 102 answers | 90.0%likely range 80.7% to 95.1%, 90 answers |
| Having a preferred professional | 30.3%likely range 21.0% to 41.4%, 107 answers | 33.2%likely range 23.3% to 44.8%, 92 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 65.1%likely range 45.9% to 80.5%, 35 answers |
| Knowing the next step | 91.4%likely range 82.7% to 96.0%, 104 answers | 86.3%likely range 76.2% to 92.5%, 89 answers |
| Contacting the practice | 85.3%likely range 75.5% to 91.6%, 107 answers | 77.1%likely range 65.9% to 85.4%, 90 answers |
| Wait for an appointment | 88.4%likely range 78.7% to 94.0%, 98 answers | 67.8%likely range 55.5% to 78.1%, 82 answers |
| Being listened to | 93.4%likely range 85.2% to 97.2%, 104 answers | 89.6%likely range 80.1% to 94.8%, 89 answers |
| Care and concern | 94.3%likely range 86.3% to 97.7%, 103 answers | 91.8%likely range 82.9% to 96.3%, 89 answers |
| Confidence and trust | 99.3%likely range 93.6% to 99.9%, 101 answers | 92.5%likely range 83.8% to 96.7%, 90 answers |
| Involvement in decisions | 96.7%likely range 89.4% to 99.0%, 98 answers | 91.2%likely range 81.8% to 96.0%, 85 answers |
| Needs met | 97.9%likely range 91.5% to 99.5%, 104 answers | 91.2%likely range 82.2% to 95.9%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.7%likely range 88.6% to 99.1%, 60 patients | 97.9%likely range 88.9% to 99.6%, 47 patients |
| Children at 18 months | 92.9%likely range 84.3% to 96.9%, 70 patients | 98.0%likely range 89.3% to 99.6%, 49 patients |
| Children at 5 years | 94.8%likely range 87.4% to 98.0%, 77 patients | 95.2%likely range 86.9% to 98.4%, 63 patients |
| Women aged 25 to 49 | 79.9%likely range 77.6% to 82.1%, 1,191 patients | 77.8%likely range 74.9% to 80.4%, 877 patients |
| Women aged 50 to 64 | 77.5%likely range 74.6% to 80.2%, 846 patients | 77.3%likely range 73.9% to 80.3%, 673 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,866August 2026 | 6,553August 2026 |
| Primary care network | Seisdon PCN | Seisdon PCN |
| Phone | 01902 893375 | 01902 892209 |
| Friends and Family Test (its own feedback) | 92.9% good or very good269 answers, June 2026 | 97.3% good or very good148 answers, June 2026 |
| Appointments (one month) | 5,160 in August 2026Same day 63.2%; face to face 89.0% | 3,890 in August 2026Same day 45.3%; face to face 39.6% |
| Antibiotic items per STAR-PU (one year) | 0.97England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent4.5 including trainees and locums3,137 patients per permanent GP | 2.8 qualified permanent5.0 including trainees and locums2,318 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.