Liverpool · Compare
Grassendale Medical Centre vs Mather Avenue Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Grassendale Medical Centre and Mather Avenue Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Grassendale Medical CentreL19 9BP | Mather Avenue SurgeryL19 4UG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.1likely range 74.2 to 88.3105 survey answers | 85.0likely range 75.6 to 90.5104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.5%likely range 73.1% to 92.8%, 105 answers | 84.8%likely range 71.5% to 92.5%, 104 answers |
| Access (mean of the two below) | 77.2%likely range 71.1% to 81.2% | 85.3%likely range 81.9% to 88.1%Clearly higher |
| Appointments within two weeks of booking | 88.8%likely range 78.1% to 94.6%, 890 appointments | 92.9%likely range 89.4% to 95.2%, 4,660 appointments |
| Calls answered by the practice | 65.6%likely range 59.7% to 71.0%, 5,520 calls | 77.7%likely range 71.8% to 82.7%, 4,626 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.8%likely range 55.6% to 81.0%, 101 answers | 69.5%likely range 54.3% to 81.4%, 97 answers |
| Reception and admin team | 93.6%likely range 82.8% to 97.8%, 101 answers | 85.0%likely range 71.5% to 92.8%, 101 answers |
| Having a preferred professional | 26.0%likely range 15.7% to 39.8%, 104 answers | 32.0%likely range 20.1% to 46.6%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 43.6%likely range 21.0% to 69.3%, 31 answers |
| Knowing the next step | 89.4%likely range 77.5% to 95.4%, 101 answers | 80.9%likely range 67.0% to 89.8%, 104 answers |
| Contacting the practice | 78.1%likely range 64.5% to 87.5%, 103 answers | 79.7%likely range 65.7% to 89.0%, 104 answers |
| Wait for an appointment | 84.1%likely range 70.7% to 92.1%, 96 answers | 67.6%likely range 51.7% to 80.2%, 90 answers |
| Being listened to | 94.2%likely range 83.5% to 98.1%, 100 answers | 92.8%likely range 81.3% to 97.4%, 104 answers |
| Care and concern | 94.7%likely range 84.1% to 98.3%, 99 answers | 92.1%likely range 80.4% to 97.1%, 104 answers |
| Confidence and trust | 95.8%likely range 85.4% to 98.9%, 96 answers | 98.3%likely range 88.9% to 99.8%, 102 answers |
| Involvement in decisions | 94.2%likely range 83.3% to 98.2%, 97 answers | 94.9%likely range 83.6% to 98.5%, 97 answers |
| Needs met | 93.6%likely range 82.7% to 97.8%, 101 answers | 95.3%likely range 84.6% to 98.7%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.2%likely range 79.0% to 93.6%, 76 patients | 90.5%likely range 81.7% to 95.3%, 74 patients |
| Children at 18 months | 95.2%likely range 88.4% to 98.1%, 84 patients | 80.5%likely range 70.3% to 87.8%, 77 patients |
| Children at 5 years | 86.7%likely range 78.9% to 91.9%, 105 patients | 87.0%likely range 78.6% to 92.4%, 92 patients |
| Women aged 25 to 49 | 72.0%likely range 69.6% to 74.2%, 1,488 patients | 74.2%likely range 71.8% to 76.5%, 1,350 patients |
| Women aged 50 to 64 | 76.8%likely range 73.6% to 79.8%, 725 patients | 76.8%likely range 73.8% to 79.6%, 803 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,707August 2026 | 8,541August 2026 |
| Primary care network | Swagga PCN | Swagga PCN |
| Phone | 0151 4271214 | 0151 4276239 |
| Friends and Family Test (its own feedback) | 98.0% good or very good50 answers, June 2026 | 87.8% good or very good49 answers, June 2026 |
| Appointments (one month) | 3,990 in August 2026Same day 46.1%; face to face 54.6% | 5,641 in August 2026Same day 62.7%; face to face 43.8% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent6.8 including trainees and locums1,369 patients per permanent GP | 6.7 qualified permanent8.3 including trainees and locums1,281 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.