Wigan · Compare
Grasmere Surgery vs The Avenue Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Grasmere Surgery and The Avenue Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Grasmere SurgeryWN7 1HR | The Avenue SurgeryWN7 1HR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.4likely range 83.5 to 92.7115 survey answers | 90.3likely range 87.2 to 92.5120 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 90.4%likely range 82.3% to 95.0%, 115 answers | 90.5%likely range 86.8% to 93.3%, 120 answers |
| Access (mean of the two below) | 86.8%likely range 82.4% to 89.4% | 89.7%likely range 84.0% to 92.8% |
| Appointments within two weeks of booking | 97.7%likely range 91.3% to 99.4%, 1,156 appointments | 97.0%likely range 88.7% to 99.2%, 859 appointments |
| Calls answered by the practice | 75.8%likely range 70.0% to 80.7%, 5,157 calls | 82.3%likely range 74.5% to 88.1%, 2,524 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 87.9%likely range 79.2% to 93.3%, 111 answers | 88.4%likely range 84.2% to 91.5%, 116 answers |
| Reception and admin team | 96.8%likely range 90.5% to 99.0%, 110 answers | 92.9%likely range 89.4% to 95.3%, 117 answers |
| Having a preferred professional | 51.6%likely range 41.2% to 61.9%, 114 answers | 36.0%likely range 30.9% to 41.5%, 121 answers |
| Seeing your preferred professional | 58.4%likely range 43.3% to 72.0%, 57 answers | 49.9%likely range 39.7% to 60.1%, 36 answers |
| Knowing the next step | 91.4%likely range 83.5% to 95.7%, 113 answers | 82.2%likely range 77.6% to 86.1%, 119 answers |
| Contacting the practice | 94.1%likely range 86.9% to 97.4%, 114 answers | 85.0%likely range 80.6% to 88.5%, 120 answers |
| Wait for an appointment | 67.4%likely range 56.7% to 76.5%, 110 answers | 71.2%likely range 65.6% to 76.1%, 110 answers |
| Being listened to | 87.4%likely range 78.7% to 92.9%, 113 answers | 90.5%likely range 86.7% to 93.3%, 119 answers |
| Care and concern | 89.4%likely range 81.1% to 94.4%, 113 answers | 87.0%likely range 82.7% to 90.3%, 119 answers |
| Confidence and trust | 92.6%likely range 85.0% to 96.6%, 111 answers | 93.1%likely range 89.7% to 95.5%, 117 answers |
| Involvement in decisions | 92.2%likely range 84.4% to 96.3%, 111 answers | 93.5%likely range 90.1% to 95.8%, 115 answers |
| Needs met | 89.8%likely range 81.5% to 94.6%, 113 answers | 93.2%likely range 89.7% to 95.5%, 116 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.2%likely range 87.0% to 98.9%, 52 patients | 82.9%likely range 68.7% to 91.5%, 41 patients |
| Children at 18 months | 88.9%likely range 77.8% to 94.8%, 54 patients | 90.2%likely range 77.5% to 96.1%, 41 patients |
| Children at 5 years | 91.3%likely range 83.0% to 95.7%, 80 patients | 78.2%likely range 65.6% to 87.1%, 55 patients |
| Women aged 25 to 49 | 77.4%likely range 74.8% to 79.7%, 1,144 patients | 70.8%likely range 67.5% to 73.9%, 774 patients |
| Women aged 50 to 64 | 77.7%likely range 74.6% to 80.5%, 762 patients | 77.7%likely range 73.6% to 81.3%, 457 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,634August 2026 | 4,858August 2026 |
| Primary care network | Leigh PCN | Leigh PCN |
| Phone | 01942 483330 | 01942 483488 |
| Friends and Family Test (its own feedback) | 100.0% good or very good104 answers, June 2026 | 95.8% good or very good143 answers, June 2026 |
| Appointments (one month) | 2,026 in August 2026Same day 28.1%; face to face 72.1% | 1,819 in August 2026Same day 23.8%; face to face 72.4% |
| Antibiotic items per STAR-PU (one year) | 0.86England 0.74, April 2025 to March 2026 | 0.88England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent4.7 including trainees and locums1,624 patients per permanent GP | 1.9 qualified permanent2.6 including trainees and locums2,566 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.