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Grange Farm Medical Centre vs Bilborough Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Grange Farm Medical Centre’s Practice Grade is clearly higher than Bilborough Medical Centre’s: its likely range lies wholly above.

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Side by side

MeasureGrange Farm Medical CentreNG8 4HQBilborough Medical CentreNG8 4PN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade65.8likely range 61.0 to 70.3107 survey answersClearly higher49.8likely range 42.1 to 57.9104 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good61.9%likely range 55.4% to 68.1%, 107 answersClearly higher41.3%likely range 30.5% to 52.9%, 104 answers
Access (mean of the two below)74.6%likely range 69.8% to 79.1%69.3%likely range 65.1% to 73.1%
Appointments within two weeks of booking96.9%likely range 92.9% to 98.6%, 2,490 appointmentsClearly higher85.9%likely range 80.6% to 89.9%, 3,291 appointments
Calls answered by the practice52.3%likely range 43.5% to 61.0%, 2,538 calls52.6%likely range 46.0% to 59.1%, 4,523 calls
More survey questions (not part of the grade)
Getting through on the phone32.1%likely range 26.2% to 38.6%, 105 answers22.3%likely range 13.9% to 33.9%, 95 answers
Reception and admin team74.6%likely range 68.5% to 79.9%, 107 answers55.5%likely range 43.8% to 66.5%, 103 answers
Having a preferred professional35.7%likely range 29.6% to 42.2%, 106 answers23.4%likely range 15.1% to 34.5%, 104 answers
Seeing your preferred professional30.0%likely range 20.3% to 41.9%, 34 answersNot shown: fewer than 30 answers
Knowing the next step71.0%likely range 64.4% to 76.8%, 99 answers62.9%likely range 50.8% to 73.6%, 96 answers
Contacting the practice58.4%likely range 51.8% to 64.8%, 106 answers42.4%likely range 31.4% to 54.3%, 99 answers
Wait for an appointment54.0%likely range 47.0% to 60.9%, 94 answers40.1%likely range 28.8% to 52.6%, 91 answers
Being listened to80.0%likely range 74.0% to 84.9%, 100 answers71.0%likely range 59.2% to 80.6%, 97 answers
Care and concern79.5%likely range 73.5% to 84.5%, 100 answers71.4%likely range 59.6% to 80.8%, 98 answers
Confidence and trust95.2%likely range 91.4% to 97.4%, 99 answers86.9%likely range 76.7% to 93.0%, 97 answers
Involvement in decisions87.7%likely range 82.4% to 91.6%, 96 answers89.3%likely range 79.2% to 94.8%, 92 answers
Needs met82.9%likely range 77.1% to 87.4%, 99 answers81.4%likely range 70.5% to 89.0%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months74.4%likely range 58.9% to 85.4%, 39 patients64.5%likely range 52.1% to 75.3%, 62 patients
Children at 18 months79.1%likely range 64.8% to 88.6%, 43 patients71.8%likely range 61.0% to 80.6%, 78 patients
Children at 5 years69.0%likely range 56.2% to 79.4%, 58 patients62.9%likely range 52.5% to 72.2%, 89 patients
Women aged 25 to 4972.4%likely range 69.4% to 75.1%, 948 patients64.1%likely range 61.6% to 66.5%, 1,451 patients
Women aged 50 to 6474.7%likely range 70.4% to 78.6%, 435 patients73.0%likely range 69.8% to 76.0%, 779 patients
Facts (NHS England, not part of the grade)
Registered patients5,466August 20269,095August 2026
Primary care networkAspire PCNAspire PCN
Phone0115 89650020115 9292354
Friends and Family Test (its own feedback)97.8% good or very good46 answers, June 202681.5% good or very good92 answers, June 2026
Appointments (one month)3,943 in August 2026Same day 64.7%; face to face 58.2%6,564 in August 2026Same day 69.5%; face to face 44.0%
Antibiotic items per STAR-PU (one year)0.94England 0.74, April 2025 to March 20260.64England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent2.1 including trainees and locums2,639 patients per permanent GP3.0 qualified permanent3.0 including trainees and locums3,032 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences