Kingston upon Hull · Compare
Goodheart Surgery vs Laurbel Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Goodheart Surgery and Laurbel Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Goodheart SurgeryHU7 4DW | Laurbel SurgeryHU11 4AR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.0likely range 65.4 to 77.298 survey answers | 81.1likely range 75.5 to 83.7109 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.1%likely range 60.1% to 75.2%, 98 answers | 78.5%likely range 74.6% to 81.9%, 109 answers |
| Access (mean of the two below) | 80.8%likely range 69.1% to 86.4% | 87.1%likely range 70.7% to 90.0% |
| Appointments within two weeks of booking | 90.3%likely range 78.6% to 95.9%, 730 appointments | 96.6%likely range 80.2% to 99.5%, 348 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.0%likely range 41.2% to 58.7%, 85 answers | 82.5%likely range 78.8% to 85.7%, 106 answers |
| Reception and admin team | 82.7%likely range 75.2% to 88.2%, 90 answers | 92.5%likely range 89.8% to 94.6%, 108 answers |
| Having a preferred professional | 36.9%likely range 29.3% to 45.1%, 97 answers | 23.0%likely range 19.4% to 27.0%, 108 answers |
| Seeing your preferred professional | 34.5%likely range 21.8% to 49.9%, 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 68.5%likely range 60.0% to 75.9%, 89 answers | 92.1%likely range 89.2% to 94.2%, 104 answers |
| Contacting the practice | 67.4%likely range 59.1% to 74.7%, 94 answers | 81.1%likely range 77.3% to 84.3%, 109 answers |
| Wait for an appointment | 65.0%likely range 55.7% to 73.4%, 76 answers | 80.5%likely range 76.5% to 83.9%, 98 answers |
| Being listened to | 88.1%likely range 81.3% to 92.6%, 88 answers | 90.4%likely range 87.3% to 92.7%, 106 answers |
| Care and concern | 82.2%likely range 74.6% to 87.8%, 89 answers | 88.4%likely range 85.2% to 90.9%, 107 answers |
| Confidence and trust | 90.9%likely range 84.6% to 94.8%, 87 answers | 93.2%likely range 90.6% to 95.2%, 105 answers |
| Involvement in decisions | 91.7%likely range 85.5% to 95.4%, 86 answers | 93.4%likely range 90.8% to 95.4%, 101 answers |
| Needs met | 88.4%likely range 81.7% to 92.8%, 90 answers | 90.2%likely range 87.2% to 92.5%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 85.6% to 98.2%, 57 patients | 100.0%likely range 77.2% to 100.0%, 13 patients |
| Children at 18 months | 92.4%likely range 83.5% to 96.7%, 66 patients | 95.0%likely range 76.4% to 99.1%, 20 patients |
| Children at 5 years | 95.5%likely range 87.5% to 98.4%, 66 patients | 100.0%likely range 89.6% to 100.0%, 33 patients |
| Women aged 25 to 49 | 72.8%likely range 70.1% to 75.4%, 1,078 patients | 84.0%likely range 80.5% to 87.0%, 488 patients |
| Women aged 50 to 64 | 79.1%likely range 75.5% to 82.4%, 537 patients | 81.5%likely range 77.2% to 85.2%, 363 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,345August 2026 | 3,741August 2026 |
| Primary care network | Hasp PCN - Hull Association of Similar Practices | Hasp PCN - Hull Association of Similar Practices |
| Phone | 01482 336700 | 01482 814121 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 1,822 in August 2026Same day 22.6%; face to face 88.9% | 1,093 in August 2026Same day 31.5%; face to face 86.7% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent3.8 including trainees and locums2,659 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums3,507 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.