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Glovers Lane Surgery vs Ford Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Glovers Lane Surgery and Ford Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureGlovers Lane SurgeryL30 5TAFord Medical PracticeL21 0DF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade66.3likely range 55.8 to 75.695 survey answers67.4likely range 61.5 to 73.0108 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good60.6%likely range 45.7% to 73.7%, 95 answers58.9%likely range 50.7% to 66.7%, 108 answers
Access (mean of the two below)79.5%likely range 74.9% to 83.1%87.1%likely range 82.5% to 90.3%
Appointments within two weeks of booking91.7%likely range 85.5% to 95.4%, 1,898 appointments99.9%likely range 95.0% to 100.0%, 1,149 appointments
Calls answered by the practice67.3%likely range 60.5% to 73.4%, 4,128 calls74.2%likely range 66.4% to 80.7%, 2,963 calls
More survey questions (not part of the grade)
Getting through on the phone33.8%likely range 21.2% to 49.1%, 90 answers26.9%likely range 20.2% to 34.8%, 105 answers
Reception and admin team69.5%likely range 54.4% to 81.3%, 92 answers78.4%likely range 70.8% to 84.5%, 105 answers
Having a preferred professional27.7%likely range 16.6% to 42.4%, 95 answers17.4%likely range 12.1% to 24.5%, 108 answers
Seeing your preferred professional22.9%likely range 8.2% to 49.8%, 31 answersNot shown: fewer than 30 answers
Knowing the next step65.1%likely range 49.0% to 78.3%, 82 answers69.7%likely range 61.2% to 76.9%, 98 answers
Contacting the practice51.3%likely range 36.7% to 65.7%, 92 answers54.0%likely range 45.7% to 62.1%, 106 answers
Wait for an appointment64.5%likely range 48.0% to 78.2%, 78 answers71.0%likely range 62.6% to 78.1%, 98 answers
Being listened to74.7%likely range 59.8% to 85.5%, 91 answers84.9%likely range 77.8% to 90.0%, 101 answers
Care and concern76.7%likely range 61.8% to 87.0%, 90 answers81.5%likely range 74.0% to 87.1%, 102 answers
Confidence and trust81.3%likely range 66.9% to 90.4%, 90 answers92.3%likely range 86.5% to 95.7%, 102 answers
Involvement in decisions82.0%likely range 67.4% to 91.0%, 87 answers91.9%likely range 86.0% to 95.5%, 100 answers
Needs met81.7%likely range 67.5% to 90.6%, 92 answers90.0%likely range 83.8% to 94.0%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months72.9%likely range 61.5% to 81.9%, 70 patients63.0%likely range 48.6% to 75.5%, 46 patients
Children at 18 months70.6%likely range 58.9% to 80.1%, 68 patients63.8%likely range 52.0% to 74.1%, 69 patients
Children at 5 years80.0%likely range 69.2% to 87.7%, 70 patients73.7%likely range 61.0% to 83.4%, 57 patients
Women aged 25 to 4963.3%likely range 60.6% to 65.9%, 1,299 patients64.0%likely range 60.9% to 67.0%, 947 patients
Women aged 50 to 6462.8%likely range 59.2% to 66.2%, 717 patients69.5%likely range 65.4% to 73.2%, 537 patients
Facts (NHS England, not part of the grade)
Registered patients7,809August 20265,780August 2026
Primary care networkSouth Sefton PCNSouth Sefton PCN
Phone0151 524244401519 492000
Friends and Family Test (its own feedback)No results for June 202695.5% good or very good243 answers, June 2026
Appointments (one month)2,698 in August 2026Same day 46.7%; face to face 64.2%1,689 in August 2026Same day 73.2%; face to face 66.0%
Antibiotic items per STAR-PU (one year)0.70England 0.74, April 2025 to March 20260.54England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.7 qualified permanent6.5 including trainees and locums2,928 patients per permanent GP3.4 qualified permanent3.4 including trainees and locums1,680 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences