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Gloucester Road Medical Centre vs Greenway Community Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Gloucester Road Medical Centre and Greenway Community Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureGloucester Road Medical CentreBS7 8SAGreenway Community PracticeBS10 6AF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.7likely range 73.4 to 88.1121 survey answers91.8likely range 87.3 to 94.0111 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good85.2%likely range 71.9% to 92.8%, 121 answers93.9%likely range 87.7% to 97.0%, 111 answers
Access (mean of the two below)76.7%likely range 74.0% to 79.1%86.6%likely range 83.5% to 89.0%Clearly higher
Appointments within two weeks of booking93.9%likely range 90.5% to 96.2%, 4,322 appointments96.3%likely range 93.1% to 98.0%, 3,689 appointments
Calls answered by the practice59.4%likely range 55.1% to 63.6%, 10,674 calls76.8%likely range 71.6% to 81.3%, 6,090 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone73.2%likely range 57.6% to 84.6%, 106 answers84.9%likely range 76.8% to 90.5%, 107 answers
Reception and admin team95.3%likely range 84.2% to 98.7%, 114 answers97.8%likely range 93.1% to 99.3%, 111 answers
Having a preferred professional11.9%likely range 5.3% to 24.7%, 120 answers56.3%likely range 47.0% to 65.2%, 111 answers
Seeing your preferred professionalNot shown: fewer than 30 answers85.6%likely range 75.6% to 91.9%, 73 answers
Knowing the next step95.7%likely range 84.8% to 98.9%, 114 answers93.5%likely range 87.3% to 96.8%, 110 answers
Contacting the practice91.7%likely range 79.4% to 96.9%, 115 answers86.5%likely range 78.8% to 91.7%, 110 answers
Wait for an appointment75.9%likely range 60.5% to 86.6%, 107 answers73.2%likely range 64.1% to 80.8%, 107 answers
Being listened to89.5%likely range 76.8% to 95.6%, 116 answers94.0%likely range 87.8% to 97.1%, 110 answers
Care and concern90.7%likely range 78.3% to 96.4%, 116 answers92.6%likely range 86.2% to 96.2%, 111 answers
Confidence and trust98.6%likely range 89.3% to 99.8%, 116 answers98.2%likely range 93.5% to 99.5%, 110 answers
Involvement in decisions94.3%likely range 82.1% to 98.3%, 105 answers92.5%likely range 85.9% to 96.1%, 109 answers
Needs met97.5%likely range 87.5% to 99.6%, 115 answers91.9%likely range 85.2% to 95.7%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.4%likely range 92.8% to 98.3%, 197 patients93.8%likely range 88.5% to 96.7%, 144 patients
Children at 18 months92.4%likely range 87.8% to 95.3%, 197 patients92.3%likely range 86.4% to 95.8%, 130 patients
Children at 5 years93.6%likely range 89.7% to 96.1%, 233 patients83.4%likely range 76.6% to 88.6%, 145 patients
Women aged 25 to 4973.0%likely range 71.7% to 74.3%, 4,617 patients70.3%likely range 68.5% to 72.0%, 2,541 patients
Women aged 50 to 6477.9%likely range 75.8% to 79.8%, 1,712 patients77.2%likely range 74.4% to 79.9%, 879 patients
Facts (NHS England, not part of the grade)
Registered patients22,689August 202612,570August 2026
Primary care networkPhoenix (Bnssg) PCNPhoenix (Bnssg) PCN
Phone0117 94977740117 9598939
Friends and Family Test (its own feedback)94.7% good or very good511 answers, June 202697.0% good or very good166 answers, June 2026
Appointments (one month)6,707 in August 2026Same day 28.8%; face to face 62.8%5,957 in August 2026Same day 35.4%; face to face 58.6%
Antibiotic items per STAR-PU (one year)0.45England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.8 qualified permanent10.8 including trainees and locums2,563 patients per permanent GP4.1 qualified permanent4.1 including trainees and locums3,072 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences