Blackpool · Compare
Glenroyd Medical Centre vs North Shore Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Glenroyd Medical Centre and North Shore Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Glenroyd Medical CentreFY2 0JG | North Shore SurgeryFY2 0JG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.6likely range 56.5 to 76.6123 survey answers | 75.3likely range 61.6 to 84.0105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.5%likely range 50.7% to 79.2%, 123 answers | 76.8%likely range 57.3% to 89.1%, 105 answers |
| Access (mean of the two below) | 70.1%likely range 65.9% to 73.9% | 71.6%likely range 68.1% to 74.8% |
| Appointments within two weeks of booking | 75.4%likely range 68.9% to 81.0%, 2,934 appointments | 75.5%likely range 70.6% to 79.9%, 4,965 appointments |
| Calls answered by the practice | 64.7%likely range 59.4% to 69.7%, 6,850 calls | 67.5%likely range 62.5% to 72.2%, 7,397 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.0%likely range 27.5% to 58.0%, 116 answers | 59.4%likely range 39.8% to 76.4%, 102 answers |
| Reception and admin team | 75.8%likely range 60.2% to 86.7%, 120 answers | 83.6%likely range 64.5% to 93.4%, 103 answers |
| Having a preferred professional | 30.1%likely range 17.9% to 46.0%, 120 answers | 33.7%likely range 18.4% to 53.5%, 104 answers |
| Seeing your preferred professional | 25.3%likely range 7.7% to 57.9%, 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.4%likely range 68.1% to 92.2%, 113 answers | 79.2%likely range 59.3% to 90.8%, 100 answers |
| Contacting the practice | 61.2%likely range 45.4% to 74.9%, 121 answers | 73.4%likely range 53.7% to 86.8%, 105 answers |
| Wait for an appointment | 60.8%likely range 43.8% to 75.6%, 104 answers | 75.7%likely range 54.7% to 88.9%, 92 answers |
| Being listened to | 79.0%likely range 63.8% to 88.9%, 121 answers | 79.5%likely range 60.0% to 90.9%, 103 answers |
| Care and concern | 78.5%likely range 63.0% to 88.7%, 118 answers | 83.6%likely range 64.4% to 93.5%, 102 answers |
| Confidence and trust | 92.2%likely range 79.0% to 97.4%, 116 answers | 96.4%likely range 80.7% to 99.4%, 103 answers |
| Involvement in decisions | 85.4%likely range 70.5% to 93.4%, 115 answers | 88.2%likely range 69.3% to 96.1%, 97 answers |
| Needs met | 89.7%likely range 76.2% to 96.0%, 121 answers | 91.3%likely range 73.9% to 97.5%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.1%likely range 78.8% to 92.5%, 93 patients | 91.3%likely range 85.2% to 95.1%, 127 patients |
| Children at 18 months | 88.4%likely range 79.9% to 93.6%, 86 patients | 92.5%likely range 85.9% to 96.2%, 107 patients |
| Children at 5 years | 89.0%likely range 81.4% to 93.7%, 100 patients | 88.1%likely range 81.3% to 92.7%, 126 patients |
| Women aged 25 to 49 | 63.2%likely range 61.0% to 65.3%, 1,957 patients | 79.1%likely range 77.4% to 80.8%, 2,114 patients |
| Women aged 50 to 64 | 69.0%likely range 66.6% to 71.3%, 1,460 patients | 78.6%likely range 76.3% to 80.8%, 1,277 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,462August 2026 | 13,901August 2026 |
| Primary care network | Blackpool North PCN | Blackpool North PCN |
| Phone | 01253 953500 | 01253 957666 |
| Friends and Family Test (its own feedback) | 94.8% good or very good481 answers, June 2026 | 95.1% good or very good590 answers, June 2026 |
| Appointments (one month) | 4,551 in August 2026Same day 21.2%; face to face 69.9% | 5,288 in August 2026Same day 46.5%; face to face 69.5% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent4.1 including trainees and locums5,686 patients per permanent GP | 4.8 qualified permanent11.0 including trainees and locums2,904 patients per permanent GP |
| CQC rating (a separate source) | Inadequate | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.