Redbridge · Compare
Glebelands Practice vs Southdene Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Glebelands Practice’s Practice Grade is clearly higher than Southdene Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Glebelands PracticeE18 2AB | Southdene SurgeryE18 1BD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 92.6likely range 89.2 to 94.3104 survey answersClearly higher | 79.4likely range 73.2 to 84.3106 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 96.7%likely range 92.4% to 98.6%, 104 answersClearly higher | 77.6%likely range 69.0% to 84.4%, 106 answers |
| Access (mean of the two below) | 82.7%likely range 78.0% to 86.4% | 83.5%likely range 78.8% to 87.2% |
| Appointments within two weeks of booking | 86.1%likely range 80.1% to 90.5%, 2,581 appointments | 96.3%likely range 92.0% to 98.3%, 2,410 appointmentsClearly higher |
| Calls answered by the practice | 79.3%likely range 72.0% to 85.1%, 3,053 calls | 70.6%likely range 62.3% to 77.7%, 2,739 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 91.0%likely range 85.2% to 94.7%, 101 answers | 62.5%likely range 53.0% to 71.1%, 102 answers |
| Reception and admin team | 99.1%likely range 95.8% to 99.8%, 103 answers | 88.5%likely range 81.2% to 93.2%, 106 answers |
| Having a preferred professional | 42.7%likely range 35.0% to 50.8%, 104 answers | 37.2%likely range 28.8% to 46.6%, 105 answers |
| Seeing your preferred professional | 62.0%likely range 49.7% to 73.0%, 46 answers | 24.7%likely range 14.4% to 39.1%, 44 answers |
| Knowing the next step | 97.9%likely range 94.0% to 99.3%, 102 answers | 89.5%likely range 82.2% to 94.0%, 101 answers |
| Contacting the practice | 95.9%likely range 91.4% to 98.1%, 103 answers | 80.0%likely range 71.6% to 86.4%, 106 answers |
| Wait for an appointment | 81.8%likely range 74.5% to 87.3%, 99 answers | 70.7%likely range 61.3% to 78.6%, 99 answers |
| Being listened to | 95.0%likely range 90.1% to 97.5%, 103 answers | 82.7%likely range 74.5% to 88.6%, 104 answers |
| Care and concern | 94.0%likely range 88.9% to 96.9%, 102 answers | 82.4%likely range 74.2% to 88.4%, 106 answers |
| Confidence and trust | 98.9%likely range 95.5% to 99.7%, 101 answers | 90.6%likely range 83.6% to 94.8%, 105 answers |
| Involvement in decisions | 99.1%likely range 95.8% to 99.8%, 101 answers | 84.0%likely range 75.6% to 89.8%, 98 answers |
| Needs met | 96.0%likely range 91.5% to 98.2%, 103 answers | 93.1%likely range 86.7% to 96.5%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.4%likely range 91.0% to 99.3%, 77 patients | 88.1%likely range 77.5% to 94.1%, 59 patients |
| Children at 18 months | 96.1%likely range 89.0% to 98.6%, 76 patients | 79.6%likely range 67.1% to 88.2%, 54 patients |
| Children at 5 years | 90.7%likely range 82.0% to 95.4%, 75 patients | 81.8%likely range 70.9% to 89.3%, 66 patients |
| Women aged 25 to 49 | 77.1%likely range 74.8% to 79.2%, 1,402 patients | 63.4%likely range 60.8% to 65.9%, 1,370 patients |
| Women aged 50 to 64 | 85.9%likely range 82.6% to 88.7%, 497 patients | 75.6%likely range 72.3% to 78.6%, 720 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,586August 2026 | 6,953August 2026 |
| Primary care network | Wanstead and Woodford PCN | Wanstead and Woodford PCN |
| Phone | 020 89896272 | 020 85303731 |
| Friends and Family Test (its own feedback) | 98.5% good or very good65 answers, June 2026 | 78.7% good or very good61 answers, June 2026 |
| Appointments (one month) | 3,167 in August 2026Same day 48.2%; face to face 59.9% | 3,392 in August 2026Same day 57.0%; face to face 50.6% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent4.0 including trainees and locums2,229 patients per permanent GP | 1.5 qualified permanent2.5 including trainees and locums4,741 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.