Sandwell · Compare
Glebefields Surgery vs The Spires Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Glebefields Surgery’s Practice Grade is clearly higher than The Spires Health Centre’s: its likely range lies wholly above.
Side by side
| Measure | Glebefields SurgeryDY4 0SN | The Spires Health CentreWS10 7DB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.0likely range 84.9 to 91.989 survey answersClearly higher | 66.2likely range 57.4 to 74.179 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 88.0%likely range 82.6% to 91.8%, 89 answersClearly higher | 60.5%likely range 48.2% to 71.6%, 79 answers |
| Access (mean of the two below) | 91.3%likely range 85.9% to 94.4%Clearly higher | 79.4%likely range 73.4% to 83.5% |
| Appointments within two weeks of booking | 88.1%likely range 80.1% to 93.2%, 1,450 appointments | 88.9%likely range 82.9% to 93.0%, 2,283 appointments |
| Calls answered by the practice | 94.4%likely range 87.0% to 97.7%, 1,644 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.1%likely range 73.8% to 85.2%, 87 answers | 42.3%likely range 30.9% to 54.5%, 79 answers |
| Reception and admin team | 91.2%likely range 86.3% to 94.4%, 89 answers | 63.9%likely range 51.7% to 74.5%, 80 answers |
| Having a preferred professional | 65.4%likely range 58.4% to 71.9%, 88 answers | 43.4%likely range 31.9% to 55.6%, 79 answers |
| Seeing your preferred professional | 68.5%likely range 59.4% to 76.4%, 53 answers | 20.4%likely range 8.9% to 40.1%, 31 answers |
| Knowing the next step | 90.8%likely range 85.7% to 94.1%, 86 answers | 67.7%likely range 55.1% to 78.2%, 74 answers |
| Contacting the practice | 81.9%likely range 75.8% to 86.7%, 89 answers | 49.1%likely range 37.1% to 61.1%, 78 answers |
| Wait for an appointment | 96.2%likely range 92.3% to 98.2%, 83 answers | 60.3%likely range 47.3% to 72.1%, 70 answers |
| Being listened to | 96.6%likely range 93.0% to 98.4%, 88 answers | 81.7%likely range 70.3% to 89.4%, 77 answers |
| Care and concern | 97.2%likely range 93.8% to 98.8%, 88 answers | 88.6%likely range 78.3% to 94.3%, 77 answers |
| Confidence and trust | 96.2%likely range 92.4% to 98.1%, 88 answers | 86.6%likely range 76.1% to 92.9%, 78 answers |
| Involvement in decisions | 97.9%likely range 94.7% to 99.2%, 85 answers | 90.1%likely range 79.8% to 95.4%, 73 answers |
| Needs met | 90.7%likely range 85.7% to 94.0%, 89 answers | 90.3%likely range 80.4% to 95.5%, 77 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.9%likely range 77.4% to 98.0%, 28 patients | 86.8%likely range 75.2% to 93.5%, 53 patients |
| Children at 18 months | 71.4%likely range 54.9% to 83.7%, 35 patients | 80.4%likely range 67.5% to 89.0%, 51 patients |
| Children at 5 years | 67.9%likely range 49.3% to 82.1%, 28 patients | 75.0%likely range 63.9% to 83.6%, 72 patients |
| Women aged 25 to 49 | 76.7%likely range 73.1% to 79.9%, 592 patients | 64.6%likely range 61.6% to 67.5%, 1,018 patients |
| Women aged 50 to 64 | 80.7%likely range 76.3% to 84.5%, 348 patients | 74.3%likely range 70.3% to 78.0%, 487 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,742August 2026 | 5,398August 2026 |
| Primary care network | Swb Newcomen PCN | Swb Newcomen PCN |
| Phone | 0121 5308040 | 01212 032800 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 1,782 in August 2026Same day 50.0%; face to face 91.3% | 2,770 in August 2026Same day 58.3%; face to face 57.4% |
| Antibiotic items per STAR-PU (one year) | 1.32England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.0 qualified permanent2.2 including trainees and locums | 2.0 qualified permanent2.0 including trainees and locums2,663 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.