Somerset · Compare
Glastonbury Surgery vs Glastonbury Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Glastonbury Surgery and Glastonbury Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Glastonbury SurgeryBA6 9LP | Glastonbury Health CentreBA6 9DD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.6likely range 67.5 to 86.7102 survey answers | 84.8likely range 81.0 to 87.9125 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.8%likely range 68.2% to 95.3%, 102 answers | 84.8%likely range 79.7% to 88.9%, 125 answers |
| Access (mean of the two below) | 66.0%likely range 62.2% to 69.5% | 84.8%likely range 79.8% to 88.5%Clearly higher |
| Appointments within two weeks of booking | 66.4%likely range 61.0% to 71.3%, 4,866 appointments | 86.9%likely range 80.3% to 91.5%, 2,119 appointmentsClearly higher |
| Calls answered by the practice | 65.5%likely range 60.2% to 70.5%, 6,661 calls | 82.7%likely range 75.0% to 88.4%, 2,530 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.9%likely range 30.2% to 67.9%, 99 answers | 78.2%likely range 72.0% to 83.3%, 109 answers |
| Reception and admin team | 93.5%likely range 76.4% to 98.5%, 100 answers | 88.5%likely range 83.6% to 92.0%, 120 answers |
| Having a preferred professional | 38.3%likely range 21.8% to 58.0%, 102 answers | 13.1%likely range 9.4% to 18.1%, 124 answers |
| Seeing your preferred professional | 36.8%likely range 13.9% to 67.7%, 39 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 91.5%likely range 73.6% to 97.7%, 99 answers | 90.9%likely range 86.5% to 94.0%, 123 answers |
| Contacting the practice | 79.4%likely range 59.5% to 91.0%, 99 answers | 82.4%likely range 77.0% to 86.8%, 124 answers |
| Wait for an appointment | 71.6%likely range 50.3% to 86.3%, 90 answers | 87.8%likely range 82.7% to 91.6%, 112 answers |
| Being listened to | 95.1%likely range 78.1% to 99.1%, 97 answers | 94.6%likely range 90.8% to 96.9%, 121 answers |
| Care and concern | 96.3%likely range 79.9% to 99.4%, 98 answers | 93.6%likely range 89.6% to 96.1%, 119 answers |
| Confidence and trust | 97.5%likely range 82.0% to 99.7%, 100 answers | 91.9%likely range 87.6% to 94.8%, 121 answers |
| Involvement in decisions | 97.1%likely range 80.3% to 99.6%, 92 answers | 90.4%likely range 85.7% to 93.8%, 111 answers |
| Needs met | 95.7%likely range 79.0% to 99.3%, 97 answers | 91.4%likely range 87.0% to 94.4%, 121 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.3%likely range 69.2% to 88.1%, 66 patients | 82.9%likely range 68.7% to 91.5%, 41 patients |
| Children at 18 months | 80.8%likely range 70.3% to 88.2%, 73 patients | 74.2%likely range 56.8% to 86.3%, 31 patients |
| Children at 5 years | 81.7%likely range 73.4% to 87.8%, 109 patients | 78.9%likely range 63.7% to 88.9%, 38 patients |
| Women aged 25 to 49 | 68.3%likely range 66.1% to 70.4%, 1,784 patients | 57.9%likely range 54.5% to 61.3%, 815 patients |
| Women aged 50 to 64 | 71.0%likely range 68.5% to 73.4%, 1,283 patients | 63.3%likely range 59.8% to 66.6%, 760 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,765August 2026 | 5,931August 2026 |
| Primary care network | West Mendip PCN | West Mendip PCN |
| Phone | 01458 833666 | 01458 834100 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 5,312 in August 2026Same day 39.5%; face to face 67.9% | 2,292 in August 2026Same day 38.6%; face to face 63.0% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.8 qualified permanent12.6 including trainees and locums1,408 patients per permanent GP | 2.4 qualified permanent5.6 including trainees and locums2,492 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.