Rushmoor · Compare
Giffard Drive Surgery vs Alexander House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Alexander House Surgery’s Practice Grade is clearly higher than Giffard Drive Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Giffard Drive SurgeryGU14 8QB | Alexander House SurgeryGU14 7AW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.9likely range 67.2 to 80.886 survey answers | 85.9likely range 80.9 to 88.7104 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.5%likely range 64.8% to 83.8%, 86 answers | 92.1%likely range 85.2% to 95.9%, 104 answersClearly higher |
| Access (mean of the two below) | 73.3%likely range 68.2% to 77.7% | 71.2%likely range 67.4% to 74.6% |
| Appointments within two weeks of booking | 84.7%likely range 77.8% to 89.7%, 2,141 appointments | 84.5%likely range 80.1% to 88.1%, 4,760 appointments |
| Calls answered by the practice | 61.9%likely range 54.2% to 69.0%, 3,351 calls | 57.8%likely range 51.7% to 63.6%, 5,542 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.0%likely range 36.5% to 59.6%, 77 answers | 82.6%likely range 73.3% to 89.2%, 89 answers |
| Reception and admin team | 89.1%likely range 79.9% to 94.4%, 82 answers | 95.6%likely range 89.3% to 98.2%, 96 answers |
| Having a preferred professional | 28.6%likely range 19.7% to 39.7%, 85 answers | 38.7%likely range 29.8% to 48.5%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 67.3%likely range 51.3% to 80.1%, 40 answers |
| Knowing the next step | 86.8%likely range 77.3% to 92.8%, 83 answers | 93.2%likely range 86.4% to 96.7%, 100 answers |
| Contacting the practice | 74.1%likely range 63.2% to 82.7%, 85 answers | 91.1%likely range 83.9% to 95.3%, 102 answers |
| Wait for an appointment | 58.9%likely range 47.1% to 69.6%, 79 answers | 83.1%likely range 73.6% to 89.6%, 86 answers |
| Being listened to | 83.3%likely range 73.3% to 90.1%, 85 answers | 89.8%likely range 82.3% to 94.4%, 100 answers |
| Care and concern | 83.1%likely range 73.1% to 89.9%, 85 answers | 92.4%likely range 85.4% to 96.2%, 101 answers |
| Confidence and trust | 94.5%likely range 86.9% to 97.8%, 84 answers | 98.2%likely range 93.2% to 99.5%, 99 answers |
| Involvement in decisions | 89.3%likely range 79.8% to 94.6%, 78 answers | 96.0%likely range 89.9% to 98.5%, 96 answers |
| Needs met | 93.9%likely range 85.9% to 97.5%, 83 answers | 91.4%likely range 84.1% to 95.5%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.6%likely range 90.1% to 98.1%, 114 patients | 92.8%likely range 85.1% to 96.6%, 83 patients |
| Children at 18 months | 87.5%likely range 79.4% to 92.7%, 96 patients | 91.3%likely range 83.8% to 95.5%, 92 patients |
| Children at 5 years | 90.4%likely range 83.7% to 94.6%, 115 patients | 95.1%likely range 89.0% to 97.9%, 102 patients |
| Women aged 25 to 49 | 65.3%likely range 63.1% to 67.4%, 1,829 patients | 78.0%likely range 76.1% to 79.8%, 1,863 patients |
| Women aged 50 to 64 | 73.1%likely range 70.0% to 76.1%, 804 patients | 83.6%likely range 81.0% to 85.8%, 900 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,780August 2026 | 10,867August 2026 |
| Primary care network | Farnborough PCN | Farnborough PCN |
| Phone | 01252 541282 | 01252 541155 |
| Friends and Family Test (its own feedback) | 90.7% good or very good1,403 answers, June 2026 | 96.5% good or very good456 answers, June 2026 |
| Appointments (one month) | 4,612 in August 2026Same day 44.0%; face to face 51.8% | 7,483 in August 2026Same day 44.0%; face to face 44.7% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent4.6 including trainees and locums2,138 patients per permanent GP | 5.2 qualified permanent5.2 including trainees and locums2,084 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.