Birmingham · Compare
Garretts Green Lane Surgery vs Downsfield Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Garretts Green Lane Surgery’s Practice Grade is clearly higher than Downsfield Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Garretts Green Lane SurgeryB26 2SB | Downsfield Medical CentreB26 2TY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.2likely range 82.2 to 87.7100 survey answersClearly higher | 70.4likely range 64.8 to 75.478 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 82.8%likely range 79.1% to 86.0%, 100 answersClearly higher | 63.4%likely range 55.9% to 70.3%, 78 answers |
| Access (mean of the two below) | 90.7%likely range 85.4% to 93.9% | 86.6%likely range 79.8% to 90.3% |
| Appointments within two weeks of booking | 97.9%likely range 92.5% to 99.4%, 1,407 appointments | 95.0%likely range 84.1% to 98.6%, 660 appointments |
| Calls answered by the practice | 83.5%likely range 74.4% to 89.8%, 1,849 calls | 78.2%likely range 69.8% to 84.7%, 2,400 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 72.2%likely range 67.9% to 76.2%, 97 answers | 52.9%likely range 45.3% to 60.3%, 77 answers |
| Reception and admin team | 96.4%likely range 94.3% to 97.8%, 99 answers | 72.2%likely range 64.9% to 78.5%, 76 answers |
| Having a preferred professional | 41.3%likely range 36.8% to 46.0%, 98 answers | 43.4%likely range 36.0% to 51.0%, 76 answers |
| Seeing your preferred professional | 68.4%likely range 60.7% to 75.2%, 36 answers | 48.5%likely range 37.0% to 60.2%, 33 answers |
| Knowing the next step | 89.5%likely range 86.2% to 92.0%, 98 answers | 70.0%likely range 62.3% to 76.8%, 70 answers |
| Contacting the practice | 84.5%likely range 80.8% to 87.5%, 99 answers | 60.6%likely range 52.9% to 67.8%, 75 answers |
| Wait for an appointment | 87.9%likely range 84.3% to 90.7%, 90 answers | 43.4%likely range 35.8% to 51.4%, 71 answers |
| Being listened to | 86.7%likely range 83.2% to 89.6%, 97 answers | 75.8%likely range 68.6% to 81.8%, 75 answers |
| Care and concern | 83.4%likely range 79.7% to 86.6%, 97 answers | 75.6%likely range 68.4% to 81.6%, 74 answers |
| Confidence and trust | 94.7%likely range 92.1% to 96.4%, 95 answers | 89.6%likely range 83.9% to 93.5%, 73 answers |
| Involvement in decisions | 92.2%likely range 89.2% to 94.4%, 93 answers | 86.0%likely range 79.6% to 90.7%, 70 answers |
| Needs met | 94.4%likely range 91.8% to 96.2%, 95 answers | 79.8%likely range 72.9% to 85.3%, 74 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 75.0%likely range 62.3% to 84.5%, 56 patients | 81.3%likely range 64.7% to 91.1%, 32 patients |
| Children at 18 months | 74.5%likely range 61.1% to 84.5%, 51 patients | 65.8%likely range 49.9% to 78.8%, 38 patients |
| Children at 5 years | 76.5%likely range 63.2% to 86.0%, 51 patients | 66.7%likely range 54.7% to 76.8%, 66 patients |
| Women aged 25 to 49 | 65.1%likely range 61.6% to 68.4%, 733 patients | 55.2%likely range 51.7% to 58.7%, 772 patients |
| Women aged 50 to 64 | 79.3%likely range 74.0% to 83.7%, 270 patients | 65.0%likely range 59.5% to 70.0%, 314 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,779August 2026 | 4,166August 2026 |
| Primary care network | Bordesley East PCN | Bordesley East PCN |
| Phone | 0121 7433003 | 0121 7432626 |
| Friends and Family Test (its own feedback) | 92.9% good or very good42 answers, June 2026 | 85.5% good or very good62 answers, June 2026 |
| Appointments (one month) | 1,814 in August 2026Same day 44.1%; face to face 30.3% | 2,033 in August 2026Same day 30.7%; face to face 81.5% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.95England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums1,817 patients per permanent GP | 1.7 qualified permanent4.1 including trainees and locums2,508 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.