Luton · Compare
Gardenia Practice vs Barton Hills Medical Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Gardenia Practice and Barton Hills Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Gardenia PracticeLU3 2NS | Barton Hills Medical GroupLU3 4AD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.8likely range 54.1 to 75.692 survey answers | 73.6likely range 67.9 to 78.4110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 63.1%likely range 46.7% to 77.0%, 92 answers | 71.6%likely range 63.7% to 78.3%, 110 answers |
| Access (mean of the two below) | 71.8%likely range 65.1% to 77.5% | 78.0%likely range 73.5% to 81.8% |
| Appointments within two weeks of booking | 65.5%likely range 53.4% to 75.9%, 997 appointments | 94.1%likely range 89.4% to 96.8%, 2,468 appointmentsClearly higher |
| Calls answered by the practice | 78.0%likely range 72.3% to 82.7%, 5,044 callsClearly higher | 61.7%likely range 54.0% to 68.8%, 3,390 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 39.9%likely range 25.1% to 56.8%, 86 answers | 37.1%likely range 29.4% to 45.5%, 104 answers |
| Reception and admin team | 72.5%likely range 56.0% to 84.6%, 90 answers | 75.8%likely range 68.2% to 82.1%, 109 answers |
| Having a preferred professional | 29.1%likely range 16.8% to 45.6%, 91 answers | 33.1%likely range 25.9% to 41.1%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 30.7%likely range 19.8% to 44.3%, 41 answers |
| Knowing the next step | 75.5%likely range 58.1% to 87.2%, 81 answers | 76.2%likely range 68.1% to 82.7%, 99 answers |
| Contacting the practice | 60.0%likely range 43.6% to 74.4%, 91 answers | 62.0%likely range 53.8% to 69.6%, 109 answers |
| Wait for an appointment | 65.1%likely range 47.1% to 79.7%, 77 answers | 68.4%likely range 59.5% to 76.2%, 90 answers |
| Being listened to | 62.0%likely range 45.0% to 76.6%, 85 answers | 75.9%likely range 68.1% to 82.3%, 106 answers |
| Care and concern | 70.2%likely range 53.1% to 83.1%, 85 answers | 70.1%likely range 62.1% to 77.1%, 107 answers |
| Confidence and trust | 88.7%likely range 73.7% to 95.7%, 86 answers | 89.3%likely range 82.9% to 93.5%, 102 answers |
| Involvement in decisions | 84.4%likely range 67.9% to 93.3%, 80 answers | 81.9%likely range 74.2% to 87.7%, 95 answers |
| Needs met | 79.3%likely range 62.7% to 89.7%, 85 answers | 84.7%likely range 77.7% to 89.8%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.5%likely range 79.3% to 90.0%, 165 patients | 84.1%likely range 74.7% to 90.5%, 82 patients |
| Children at 18 months | 81.7%likely range 75.3% to 86.7%, 175 patients | 81.6%likely range 71.4% to 88.7%, 76 patients |
| Children at 5 years | 77.4%likely range 70.9% to 82.7%, 190 patients | 84.8%likely range 76.1% to 90.7%, 92 patients |
| Women aged 25 to 49 | 54.7%likely range 52.8% to 56.6%, 2,552 patients | 61.7%likely range 59.1% to 64.2%, 1,410 patients |
| Women aged 50 to 64 | 70.4%likely range 67.4% to 73.2%, 956 patients | 73.7%likely range 70.4% to 76.8%, 712 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,782August 2026 | 8,299August 2026 |
| Primary care network | Medics PCN | Medics PCN |
| Phone | 01582 346259 | 01582 490087 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 2,900 in August 2026Same day 33.5%; face to face 97.3% | 2,799 in August 2026Same day 57.8%; face to face 92.8% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | No valid GP records for August 2026 | 3.1 qualified permanent7.9 including trainees and locums2,660 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.