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Gallions Reach Health Centre vs Thamesmead Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Gallions Reach Health Centre and Thamesmead Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureGallions Reach Health CentreSE28 8BEThamesmead Health CentreSE28 0NY
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.7likely range 65.9 to 87.992 survey answers81.9likely range 71.0 to 88.986 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good79.0%likely range 59.3% to 90.7%, 92 answers80.1%likely range 64.6% to 89.9%, 86 answers
Access (mean of the two below)81.2%likely range 77.7% to 84.2%86.1%likely range 82.6% to 88.9%
Appointments within two weeks of booking91.9%likely range 88.7% to 94.3%, 5,680 appointments99.4%likely range 96.1% to 99.9%, 2,041 appointmentsClearly higher
Calls answered by the practice70.3%likely range 64.2% to 75.8%, 4,906 calls72.7%likely range 66.5% to 78.2%, 4,567 calls
More survey questions (not part of the grade)
Getting through on the phone45.0%likely range 26.6% to 64.9%, 86 answers66.7%likely range 49.8% to 80.2%, 80 answers
Reception and admin team91.2%likely range 72.9% to 97.5%, 88 answers82.8%likely range 67.2% to 91.9%, 83 answers
Having a preferred professional18.5%likely range 7.7% to 38.0%, 92 answers28.1%likely range 16.0% to 44.3%, 85 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step93.0%likely range 74.8% to 98.3%, 85 answers88.7%likely range 73.5% to 95.7%, 77 answers
Contacting the practice68.9%likely range 48.3% to 84.0%, 88 answers81.8%likely range 65.9% to 91.2%, 82 answers
Wait for an appointment69.1%likely range 46.9% to 85.0%, 76 answers75.1%likely range 58.0% to 86.8%, 76 answers
Being listened to85.1%likely range 65.4% to 94.5%, 87 answers85.5%likely range 70.1% to 93.7%, 81 answers
Care and concern85.6%likely range 66.1% to 94.8%, 88 answers78.2%likely range 61.9% to 88.8%, 81 answers
Confidence and trust90.8%likely range 72.1% to 97.4%, 86 answers88.5%likely range 73.5% to 95.5%, 79 answers
Involvement in decisions83.5%likely range 62.4% to 93.9%, 79 answers89.3%likely range 74.4% to 96.0%, 79 answers
Needs met87.6%likely range 68.4% to 95.8%, 88 answers87.8%likely range 72.5% to 95.2%, 78 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.0%likely range 79.4% to 90.8%, 143 patients81.5%likely range 74.8% to 86.7%, 162 patients
Children at 18 months75.0%likely range 67.2% to 81.4%, 140 patients74.7%likely range 67.2% to 81.0%, 150 patients
Children at 5 years56.5%likely range 48.4% to 64.2%, 147 patients65.0%likely range 57.2% to 72.0%, 157 patients
Women aged 25 to 4957.2%likely range 55.3% to 59.0%, 2,762 patients66.3%likely range 64.6% to 68.0%, 2,885 patients
Women aged 50 to 6472.4%likely range 70.1% to 74.6%, 1,509 patients76.8%likely range 73.7% to 79.7%, 751 patients
Facts (NHS England, not part of the grade)
Registered patients15,559August 202612,241August 2026
Primary care networkRiverview Health PCNRiverview Health PCN
Phone020 83335000020 83195880
Friends and Family Test (its own feedback)No results for June 202676.2% good or very good42 answers, June 2026
Appointments (one month)5,903 in August 2026Same day 50.3%; face to face 76.5%3,147 in August 2026Same day 39.6%; face to face 55.0%
Antibiotic items per STAR-PU (one year)0.67England 0.74, April 2025 to March 20260.40England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.9 qualified permanent9.0 including trainees and locums3,969 patients per permanent GP2.9 qualified permanent3.1 including trainees and locums4,231 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences