Redbridge · Compare
Fullwell Cross Med. Ctr. vs Hainault Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Fullwell Cross Med. Ctr. and Hainault Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Fullwell Cross Med. Ctr.IG6 2HG | Hainault SurgeryIG6 2XG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 62.7likely range 45.3 to 77.090 survey answers | 79.0likely range 74.9 to 82.588 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 60.2%likely range 35.4% to 80.6%, 90 answers | 77.8%likely range 72.5% to 82.3%, 88 answers |
| Access (mean of the two below) | 68.4%likely range 64.9% to 71.3% | 81.8%likely range 75.5% to 86.4%Clearly higher |
| Appointments within two weeks of booking | 97.3%likely range 92.6% to 99.0%, 1,855 appointments | 98.6%likely range 91.3% to 99.8%, 872 appointments |
| Calls answered by the practice | 39.4%likely range 34.2% to 45.0%, 6,439 calls | 64.9%likely range 54.5% to 74.0%, 1,852 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.1%likely range 13.4% to 59.1%, 81 answers | 59.5%likely range 53.5% to 65.2%, 86 answers |
| Reception and admin team | 73.6%likely range 47.1% to 89.7%, 86 answers | 83.7%likely range 78.8% to 87.6%, 86 answers |
| Having a preferred professional | 35.3%likely range 16.1% to 60.7%, 89 answers | 40.9%likely range 35.3% to 46.9%, 87 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 69.8%likely range 61.2% to 77.3%, 40 answers |
| Knowing the next step | 87.4%likely range 59.8% to 97.0%, 77 answers | 85.9%likely range 81.0% to 89.7%, 80 answers |
| Contacting the practice | 69.3%likely range 43.0% to 87.1%, 86 answers | 71.0%likely range 65.2% to 76.1%, 84 answers |
| Wait for an appointment | 77.2%likely range 50.0% to 92.0%, 82 answers | 76.5%likely range 70.7% to 81.4%, 76 answers |
| Being listened to | 70.5%likely range 44.1% to 87.8%, 86 answers | 77.9%likely range 72.5% to 82.4%, 86 answers |
| Care and concern | 69.8%likely range 43.6% to 87.4%, 87 answers | 71.6%likely range 65.9% to 76.6%, 86 answers |
| Confidence and trust | 82.5%likely range 56.1% to 94.6%, 86 answers | 84.8%likely range 80.0% to 88.7%, 84 answers |
| Involvement in decisions | 81.7%likely range 54.6% to 94.3%, 82 answers | 91.0%likely range 86.8% to 94.0%, 80 answers |
| Needs met | 85.4%likely range 59.2% to 96.0%, 85 answers | 90.7%likely range 86.5% to 93.6%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.1%likely range 72.5% to 84.4%, 177 patients | 91.2%likely range 77.0% to 97.0%, 34 patients |
| Children at 18 months | 74.6%likely range 67.9% to 80.3%, 185 patients | 77.1%likely range 61.0% to 87.9%, 35 patients |
| Children at 5 years | 62.6%likely range 55.8% to 68.9%, 206 patients | 81.8%likely range 65.6% to 91.4%, 33 patients |
| Women aged 25 to 49 | 47.5%likely range 45.9% to 49.2%, 3,406 patients | 55.8%likely range 52.0% to 59.6%, 645 patients |
| Women aged 50 to 64 | 68.8%likely range 66.3% to 71.3%, 1,313 patients | 79.1%likely range 73.7% to 83.7%, 254 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,392August 2026 | 3,409August 2026 |
| Primary care network | New Cross Alliance PCN | New Cross Alliance PCN |
| Phone | 020 85000240 | 020 85013431 |
| Friends and Family Test (its own feedback) | 90.5% good or very good42 answers, June 2026 | 85.7% good or very good14 answers, June 2026 |
| Appointments (one month) | 4,795 in August 2026Same day 46.3%; face to face 72.5% | 1,287 in August 2026Same day 23.9%; face to face 58.8% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.6 qualified permanent2.6 including trainees and locums6,241 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums3,196 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.