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Forty Willows Surgery vs Brentfield Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Forty Willows Surgery and Brentfield Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureForty Willows SurgeryHA9 9HABrentfield Medical CentreNW10 8TF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.3likely range 77.6 to 88.898 survey answers88.7likely range 80.3 to 92.992 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good82.8%likely range 73.5% to 89.3%, 98 answers89.6%likely range 77.6% to 95.5%, 92 answers
Access (mean of the two below)87.5%likely range 83.2% to 89.3%86.5%likely range 82.9% to 89.2%
Appointments within two weeks of booking97.0%likely range 92.7% to 98.8%, 2,167 appointmentsClearly higher89.3%likely range 85.2% to 92.3%, 4,483 appointments
Calls answered by the practiceNot in the grade: no phone data83.6%likely range 77.7% to 88.2%, 3,968 calls
More survey questions (not part of the grade)
Getting through on the phone79.5%likely range 69.5% to 86.9%, 93 answers64.3%likely range 49.5% to 76.8%, 87 answers
Reception and admin team87.7%likely range 79.0% to 93.1%, 95 answers83.7%likely range 70.4% to 91.8%, 89 answers
Having a preferred professional36.2%likely range 26.8% to 46.8%, 97 answers52.5%likely range 38.4% to 66.2%, 91 answers
Seeing your preferred professional36.0%likely range 21.8% to 53.3%, 38 answers31.8%likely range 16.3% to 52.6%, 45 answers
Knowing the next step80.3%likely range 70.4% to 87.4%, 93 answers80.3%likely range 66.1% to 89.5%, 85 answers
Contacting the practice84.7%likely range 75.6% to 90.9%, 96 answers82.6%likely range 68.8% to 91.1%, 86 answers
Wait for an appointment69.3%likely range 58.3% to 78.4%, 88 answers78.8%likely range 63.7% to 88.8%, 77 answers
Being listened to93.7%likely range 86.3% to 97.2%, 94 answers91.6%likely range 79.8% to 96.8%, 88 answers
Care and concern87.4%likely range 78.6% to 92.9%, 95 answers94.8%likely range 84.1% to 98.4%, 89 answers
Confidence and trust91.4%likely range 83.4% to 95.8%, 94 answers95.5%likely range 84.6% to 98.8%, 84 answers
Involvement in decisions88.0%likely range 78.5% to 93.6%, 83 answers94.2%likely range 83.0% to 98.2%, 85 answers
Needs met97.9%likely range 92.0% to 99.5%, 93 answers89.0%likely range 76.1% to 95.3%, 84 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months70.8%likely range 56.8% to 81.8%, 48 patients76.7%likely range 66.8% to 84.4%, 86 patients
Children at 18 months58.6%likely range 46.9% to 69.4%, 70 patients54.2%likely range 44.8% to 63.3%, 107 patients
Children at 5 years49.3%likely range 37.8% to 60.8%, 69 patients45.9%likely range 36.4% to 55.8%, 98 patients
Women aged 25 to 4953.8%likely range 51.1% to 56.4%, 1,380 patients56.5%likely range 54.1% to 58.9%, 1,580 patients
Women aged 50 to 6473.5%likely range 70.0% to 76.7%, 656 patients78.3%likely range 75.4% to 80.9%, 870 patients
Facts (NHS England, not part of the grade)
Registered patients7,061August 20269,327August 2026
Primary care networkHarness South PCNHarness South PCN
Phone020 33763100020 88302396
Friends and Family Test (its own feedback)No results for June 202697.6% good or very good465 answers, June 2026
Appointments (one month)3,241 in August 2026Same day 33.4%; face to face 61.4%5,289 in August 2026Same day 57.4%; face to face 47.3%
Antibiotic items per STAR-PU (one year)0.46England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent6.3 including trainees and locums2,758 patients per permanent GP4.4 qualified permanent7.7 including trainees and locums2,133 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences