Bromley · Compare
Forge Close Surgery vs Pickhurst Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Forge Close Surgery and Pickhurst Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Forge Close SurgeryBR2 7LL | Pickhurst SurgeryBR2 7JF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.2likely range 78.2 to 87.094 survey answers | 85.5likely range 80.9 to 88.6108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 83.5%likely range 76.7% to 88.7%, 94 answers | 90.0%likely range 83.8% to 94.0%, 108 answers |
| Access (mean of the two below) | 82.2%likely range 77.6% to 86.3% | 74.9%likely range 69.7% to 79.2% |
| Appointments within two weeks of booking | 99.3%likely range 97.1% to 99.8%, 3,503 appointmentsClearly higher | 77.2%likely range 69.2% to 83.6%, 1,970 appointments |
| Calls answered by the practice | 65.0%likely range 56.0% to 73.1%, 2,402 calls | 72.5%likely range 65.9% to 78.3%, 4,100 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.2%likely range 52.8% to 68.9%, 88 answers | 68.9%likely range 60.6% to 76.2%, 106 answers |
| Reception and admin team | 94.4%likely range 89.4% to 97.1%, 93 answers | 92.7%likely range 87.0% to 96.0%, 106 answers |
| Having a preferred professional | 28.3%likely range 21.6% to 36.1%, 94 answers | 54.7%likely range 46.3% to 62.9%, 108 answers |
| Seeing your preferred professional | 40.7%likely range 27.6% to 55.4%, 30 answers | 57.9%likely range 46.6% to 68.5%, 60 answers |
| Knowing the next step | 85.4%likely range 78.7% to 90.2%, 94 answers | 82.8%likely range 75.5% to 88.3%, 105 answers |
| Contacting the practice | 73.5%likely range 65.8% to 79.9%, 94 answers | 79.4%likely range 71.8% to 85.3%, 110 answers |
| Wait for an appointment | 64.2%likely range 55.7% to 71.8%, 86 answers | 67.2%likely range 58.6% to 74.8%, 100 answers |
| Being listened to | 88.0%likely range 81.7% to 92.4%, 92 answers | 93.0%likely range 87.3% to 96.2%, 106 answers |
| Care and concern | 88.8%likely range 82.5% to 93.0%, 90 answers | 90.1%likely range 83.8% to 94.1%, 106 answers |
| Confidence and trust | 96.2%likely range 91.6% to 98.3%, 90 answers | 97.2%likely range 92.8% to 98.9%, 106 answers |
| Involvement in decisions | 95.0%likely range 90.0% to 97.6%, 88 answers | 93.4%likely range 87.6% to 96.6%, 99 answers |
| Needs met | 94.3%likely range 89.3% to 97.1%, 92 answers | 95.2%likely range 90.0% to 97.7%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 98.3%likely range 91.0% to 99.7%, 59 patients | 86.7%likely range 77.2% to 92.6%, 75 patients |
| Children at 18 months | 84.5%likely range 73.1% to 91.6%, 58 patients | 89.0%likely range 80.4% to 94.1%, 82 patients |
| Children at 5 years | 89.1%likely range 78.2% to 94.9%, 55 patients | 87.4%likely range 79.2% to 92.6%, 95 patients |
| Women aged 25 to 49 | 80.2%likely range 77.6% to 82.6%, 960 patients | 77.1%likely range 74.8% to 79.2%, 1,419 patients |
| Women aged 50 to 64 | 82.9%likely range 80.0% to 85.4%, 765 patients | 83.3%likely range 80.4% to 85.8%, 747 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,907August 2026 | 8,702August 2026 |
| Primary care network | Hayes Wick PCN | Hayes Wick PCN |
| Phone | 020 84621601 | 020 36675550 |
| Friends and Family Test (its own feedback) | 95.3% good or very good128 answers, June 2026 | 92.9% good or very good42 answers, June 2026 |
| Appointments (one month) | 4,379 in August 2026Same day 52.5%; face to face 33.5% | 3,389 in August 2026Same day 38.1%; face to face 40.0% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.63England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent2.3 including trainees and locums3,019 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums3,296 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.