West Suffolk · Compare
Forest Surgery vs Brandon Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Forest Surgery and Brandon Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Forest SurgeryIP27 0BU | Brandon Medical PracticeIP27 0AQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.8likely range 79.0 to 85.7122 survey answers | 86.4likely range 82.7 to 89.2108 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 85.9%likely range 80.6% to 89.9%, 122 answers | 84.9%likely range 80.2% to 88.6%, 108 answers |
| Access (mean of the two below) | 75.4%likely range 72.6% to 77.8% | 89.7%likely range 84.4% to 92.9%Clearly higher |
| Appointments within two weeks of booking | 94.2%likely range 91.2% to 96.2%, 5,348 appointments | 97.3%likely range 90.8% to 99.3%, 1,158 appointments |
| Calls answered by the practice | 56.5%likely range 51.9% to 60.9%, 9,628 calls | 81.9%likely range 73.5% to 88.1%, 2,180 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.9%likely range 48.9% to 62.7%, 110 answers | 71.8%likely range 65.9% to 76.9%, 98 answers |
| Reception and admin team | 92.7%likely range 88.4% to 95.5%, 122 answers | 89.2%likely range 84.9% to 92.4%, 102 answers |
| Having a preferred professional | 40.7%likely range 34.4% to 47.4%, 122 answers | 39.5%likely range 33.9% to 45.4%, 106 answers |
| Seeing your preferred professional | 33.8%likely range 24.6% to 44.4%, 49 answers | 55.5%likely range 46.2% to 64.5%, 44 answers |
| Knowing the next step | 83.6%likely range 78.0% to 88.0%, 118 answers | 91.0%likely range 86.9% to 93.9%, 101 answers |
| Contacting the practice | 70.8%likely range 64.4% to 76.5%, 121 answers | 86.1%likely range 81.4% to 89.7%, 103 answers |
| Wait for an appointment | 85.9%likely range 80.3% to 90.0%, 111 answers | 88.3%likely range 83.5% to 91.9%, 89 answers |
| Being listened to | 92.0%likely range 87.6% to 95.0%, 120 answers | 89.2%likely range 84.6% to 92.5%, 94 answers |
| Care and concern | 88.5%likely range 83.5% to 92.2%, 118 answers | 88.0%likely range 83.4% to 91.5%, 94 answers |
| Confidence and trust | 94.0%likely range 89.9% to 96.5%, 118 answers | 91.0%likely range 86.7% to 94.0%, 93 answers |
| Involvement in decisions | 92.9%likely range 88.4% to 95.7%, 113 answers | 91.7%likely range 87.4% to 94.6%, 91 answers |
| Needs met | 94.0%likely range 89.9% to 96.5%, 118 answers | 91.2%likely range 87.0% to 94.2%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.8%likely range 80.8% to 96.8%, 49 patients | 93.5%likely range 79.3% to 98.2%, 31 patients |
| Children at 18 months | 86.0%likely range 72.7% to 93.4%, 43 patients | 84.0%likely range 65.3% to 93.6%, 25 patients |
| Children at 5 years | 92.2%likely range 83.0% to 96.6%, 64 patients | 92.9%likely range 81.0% to 97.5%, 42 patients |
| Women aged 25 to 49 | 70.0%likely range 67.2% to 72.7%, 1,047 patients | 65.6%likely range 62.0% to 68.9%, 717 patients |
| Women aged 50 to 64 | 69.8%likely range 66.3% to 73.0%, 708 patients | 71.7%likely range 67.3% to 75.7%, 445 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,405August 2026 | 4,922August 2026 |
| Primary care network | Forest Heath PCN | Forest Heath PCN |
| Phone | 01842 810206 | 01842 810388 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 86.4% good or very good66 answers, June 2026 |
| Appointments (one month) | 6,468 in August 2026Same day 67.9%; face to face 81.2% | 1,793 in August 2026Same day 46.2%; face to face 55.8% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 1.29England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent3.9 including trainees and locums1,902 patients per permanent GP | 2.5 qualified permanent3.5 including trainees and locums2,006 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.