Southwark · Compare
Forest Hill Group Practice vs The Dulwich Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Dulwich Medical Centre’s Practice Grade is clearly higher than Forest Hill Group Practice’s: its likely range lies wholly above.
Side by side
| Measure | Forest Hill Group PracticeSE22 0SQ | The Dulwich Medical CentreSE22 9EP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 56.8likely range 49.0 to 64.4112 survey answers | 76.4likely range 69.8 to 81.993 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 51.4%likely range 40.6% to 62.0%, 112 answers | 71.6%likely range 62.3% to 79.4%, 93 answersClearly higher |
| Access (mean of the two below) | 69.2%likely range 63.6% to 74.1% | 87.5%likely range 83.9% to 89.2%Clearly higher |
| Appointments within two weeks of booking | 80.7%likely range 72.6% to 86.9%, 1,790 appointments | 97.0%likely range 93.4% to 98.7%, 2,748 appointmentsClearly higher |
| Calls answered by the practice | 57.6%likely range 49.8% to 65.1%, 3,243 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.1%likely range 31.5% to 53.6%, 102 answers | 43.0%likely range 33.6% to 53.1%, 85 answers |
| Reception and admin team | 63.1%likely range 51.8% to 73.2%, 104 answers | 79.6%likely range 70.8% to 86.2%, 92 answers |
| Having a preferred professional | 22.8%likely range 15.0% to 33.2%, 111 answers | 33.7%likely range 25.4% to 43.2%, 93 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 73.5%likely range 56.3% to 85.7%, 30 answers |
| Knowing the next step | 76.0%likely range 65.2% to 84.2%, 105 answers | 73.1%likely range 63.7% to 80.8%, 89 answers |
| Contacting the practice | 55.8%likely range 44.7% to 66.3%, 109 answers | 63.8%likely range 54.2% to 72.3%, 93 answers |
| Wait for an appointment | 71.6%likely range 59.7% to 81.0%, 93 answers | 67.7%likely range 57.3% to 76.6%, 78 answers |
| Being listened to | 82.1%likely range 72.2% to 89.1%, 109 answers | 83.5%likely range 75.2% to 89.4%, 92 answers |
| Care and concern | 81.0%likely range 70.7% to 88.2%, 107 answers | 76.6%likely range 67.6% to 83.8%, 91 answers |
| Confidence and trust | 94.2%likely range 86.4% to 97.6%, 105 answers | 85.0%likely range 76.7% to 90.7%, 89 answers |
| Involvement in decisions | 89.8%likely range 80.7% to 94.8%, 102 answers | 81.8%likely range 73.0% to 88.2%, 87 answers |
| Needs met | 79.0%likely range 68.7% to 86.6%, 109 answers | 91.8%likely range 84.9% to 95.7%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 79.6% to 94.3%, 72 patients | 85.7%likely range 70.6% to 93.7%, 35 patients |
| Children at 18 months | 82.8%likely range 73.5% to 89.3%, 87 patients | 83.3%likely range 68.1% to 92.1%, 36 patients |
| Children at 5 years | 62.0%likely range 51.0% to 71.9%, 79 patients | 61.4%likely range 46.6% to 74.3%, 44 patients |
| Women aged 25 to 49 | 61.7%likely range 59.6% to 63.8%, 2,031 patients | 72.6%likely range 70.1% to 74.9%, 1,295 patients |
| Women aged 50 to 64 | 70.3%likely range 67.4% to 73.1%, 991 patients | 80.9%likely range 78.0% to 83.6%, 771 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,151August 2026 | 6,653August 2026 |
| Primary care network | South Southwark PCN | South Southwark PCN |
| Phone | 020 82991234 | 020 86932727 |
| Friends and Family Test (its own feedback) | 100.0% good or very good24 answers, June 2026 | 84.4% good or very good32 answers, June 2026 |
| Appointments (one month) | 3,589 in August 2026Same day 66.9%; face to face 60.0% | 3,053 in August 2026Same day 59.9%; face to face 78.9% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent6.8 including trainees and locums2,169 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums6,653 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.