Spelthorne · Compare
Fordbridge Medical Centre vs The Orchard Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Orchard Surgery’s Practice Grade is clearly higher than Fordbridge Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Fordbridge Medical CentreTW15 2SG | The Orchard SurgeryTW15 1HH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.1likely range 69.6 to 79.8117 survey answers | 85.4likely range 82.1 to 87.9123 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 72.4%likely range 64.8% to 78.8%, 117 answers | 91.4%likely range 89.9% to 92.7%, 123 answersClearly higher |
| Access (mean of the two below) | 81.3%likely range 75.9% to 85.4% | 71.2%likely range 60.9% to 78.9% |
| Appointments within two weeks of booking | 82.2%likely range 74.4% to 88.0%, 1,845 appointments | 77.1%likely range 61.2% to 87.7%, 558 appointments |
| Calls answered by the practice | 80.2%likely range 72.9% to 86.0%, 2,930 calls | 65.3%likely range 52.1% to 76.5%, 1,144 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 35.9%likely range 28.7% to 43.9%, 114 answers | 74.3%likely range 72.0% to 76.5%, 119 answers |
| Reception and admin team | 92.1%likely range 86.5% to 95.4%, 112 answers | 85.1%likely range 83.2% to 86.8%, 120 answers |
| Having a preferred professional | 28.7%likely range 22.1% to 36.3%, 117 answers | 43.6%likely range 41.1% to 46.1%, 122 answers |
| Seeing your preferred professional | 30.3%likely range 18.4% to 45.6%, 33 answers | 80.5%likely range 77.0% to 83.5%, 49 answers |
| Knowing the next step | 83.0%likely range 76.2% to 88.1%, 115 answers | 90.2%likely range 88.6% to 91.7%, 117 answers |
| Contacting the practice | 63.8%likely range 55.9% to 70.9%, 118 answers | 85.7%likely range 83.9% to 87.4%, 121 answers |
| Wait for an appointment | 60.5%likely range 51.8% to 68.5%, 99 answers | 71.6%likely range 69.1% to 73.9%, 110 answers |
| Being listened to | 89.7%likely range 83.8% to 93.7%, 114 answers | 91.9%likely range 90.3% to 93.2%, 118 answers |
| Care and concern | 84.5%likely range 77.8% to 89.4%, 114 answers | 92.2%likely range 90.7% to 93.5%, 120 answers |
| Confidence and trust | 95.3%likely range 90.5% to 97.7%, 111 answers | 98.6%likely range 97.8% to 99.1%, 119 answers |
| Involvement in decisions | 93.8%likely range 88.4% to 96.7%, 107 answers | 96.6%likely range 95.5% to 97.4%, 116 answers |
| Needs met | 89.5%likely range 83.6% to 93.5%, 114 answers | 92.6%likely range 91.1% to 93.8%, 121 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.5%likely range 82.8% to 96.1%, 71 patients | 93.1%likely range 78.0% to 98.1%, 29 patients |
| Children at 18 months | 90.2%likely range 82.4% to 94.8%, 92 patients | 89.3%likely range 72.8% to 96.3%, 28 patients |
| Children at 5 years | 87.0%likely range 78.6% to 92.4%, 92 patients | 91.7%likely range 74.2% to 97.7%, 24 patients |
| Women aged 25 to 49 | 72.0%likely range 69.5% to 74.3%, 1,374 patients | 71.8%likely range 67.8% to 75.4%, 535 patients |
| Women aged 50 to 64 | 77.3%likely range 74.1% to 80.2%, 709 patients | 76.5%likely range 70.9% to 81.4%, 247 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,756August 2026 | 3,018August 2026 |
| Primary care network | Sasse Network 2 PCN | Sasse Network 2 PCN |
| Phone | 01784 253975 | 01784 252027 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 4,627 in August 2026Same day 40.7%; face to face 61.7% | 988 in August 2026Same day 30.9%; face to face 75.0% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.2 qualified permanent6.0 including trainees and locums1,491 patients per permanent GP | 0.9 qualified permanent1.0 including trainees and locums |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.