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Fitzrovia Medical Centre vs Marylebone Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Fitzrovia Medical Centre and Marylebone Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Fitzrovia Medical CentreW1T 6EU | Marylebone Health CentreNW1 5LT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.4likely range 73.1 to 85.8100 survey answers | 79.6likely range 69.5 to 86.4101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.7%likely range 67.5% to 85.4%, 100 answers | 79.3%likely range 65.1% to 88.8%, 101 answers |
| Access (mean of the two below) | 86.4%likely range 81.7% to 89.8% | 80.1%likely range 74.3% to 84.6% |
| Appointments within two weeks of booking | 98.2%likely range 94.1% to 99.4%, 1,959 appointmentsClearly higher | 74.2%likely range 65.0% to 81.7%, 1,564 appointments |
| Calls answered by the practice | 74.5%likely range 66.1% to 81.3%, 2,581 calls | 85.8%likely range 78.7% to 90.8%, 2,703 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.7%likely range 50.4% to 71.9%, 93 answers | 82.1%likely range 67.8% to 90.9%, 97 answers |
| Reception and admin team | 83.3%likely range 73.6% to 90.0%, 97 answers | 92.7%likely range 80.8% to 97.5%, 99 answers |
| Having a preferred professional | 36.3%likely range 26.6% to 47.1%, 100 answers | 41.2%likely range 27.8% to 56.1%, 100 answers |
| Seeing your preferred professional | 34.8%likely range 21.1% to 51.7%, 43 answers | 42.2%likely range 23.1% to 64.0%, 45 answers |
| Knowing the next step | 80.3%likely range 70.3% to 87.6%, 99 answers | 89.6%likely range 76.8% to 95.7%, 99 answers |
| Contacting the practice | 65.8%likely range 55.0% to 75.2%, 100 answers | 88.1%likely range 75.3% to 94.7%, 102 answers |
| Wait for an appointment | 58.6%likely range 47.2% to 69.1%, 91 answers | 68.9%likely range 53.3% to 81.1%, 92 answers |
| Being listened to | 82.1%likely range 72.3% to 89.0%, 98 answers | 95.5%likely range 84.6% to 98.8%, 99 answers |
| Care and concern | 83.7%likely range 74.0% to 90.3%, 97 answers | 96.7%likely range 86.4% to 99.3%, 99 answers |
| Confidence and trust | 89.3%likely range 80.6% to 94.4%, 98 answers | 99.5%likely range 90.7% to 100.0%, 98 answers |
| Involvement in decisions | 87.3%likely range 77.9% to 93.0%, 93 answers | 97.8%likely range 87.9% to 99.6%, 98 answers |
| Needs met | 87.1%likely range 78.0% to 92.8%, 98 answers | 94.8%likely range 83.7% to 98.5%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.0%likely range 65.3% to 93.6%, 25 patients | 83.9%likely range 67.4% to 92.9%, 31 patients |
| Children at 18 months | 73.3%likely range 55.6% to 85.8%, 30 patients | 80.5%likely range 66.0% to 89.8%, 41 patients |
| Children at 5 years | 56.5%likely range 36.8% to 74.4%, 23 patients | 71.8%likely range 56.2% to 83.5%, 39 patients |
| Women aged 25 to 49 | 33.5%likely range 31.4% to 35.7%, 1,814 patients | 36.5%likely range 34.6% to 38.5%, 2,251 patients |
| Women aged 50 to 64 | 53.4%likely range 49.2% to 57.6%, 541 patients | 63.2%likely range 59.6% to 66.7%, 709 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,623August 2026 | 8,957August 2026 |
| Primary care network | West End & Marylebone PCN | West End & Marylebone PCN |
| Phone | 020 73875798 | 020 79356328 |
| Friends and Family Test (its own feedback) | 90.9% good or very good22 answers, June 2026 | 63.2% good or very good19 answers, June 2026 |
| Appointments (one month) | 3,171 in August 2026Same day 41.8%; face to face 26.6% | 2,755 in August 2026Same day 25.2%; face to face 85.4% |
| Antibiotic items per STAR-PU (one year) | 0.31England 0.74, April 2025 to March 2026 | 0.28England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent5.2 including trainees and locums1,930 patients per permanent GP | 4.1 qualified permanent5.1 including trainees and locums2,204 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.