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Fishponds Family Practice vs Air Balloon Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Fishponds Family Practice and Air Balloon Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureFishponds Family PracticeBS16 3TDAir Balloon SurgeryBS5 7PD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade69.3likely range 61.2 to 76.1107 survey answers78.4likely range 71.1 to 84.2111 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good67.4%likely range 56.0% to 77.0%, 107 answers74.3%likely range 64.0% to 82.4%, 111 answers
Access (mean of the two below)73.5%likely range 69.3% to 77.0%87.9%likely range 84.3% to 90.6%Clearly higher
Appointments within two weeks of booking79.8%likely range 73.8% to 84.6%, 3,235 appointments96.3%likely range 92.7% to 98.2%, 3,013 appointmentsClearly higher
Calls answered by the practice67.2%likely range 61.4% to 72.4%, 5,805 calls79.3%likely range 73.2% to 84.4%, 4,185 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone44.9%likely range 33.8% to 56.5%, 103 answers58.4%likely range 47.4% to 68.5%, 106 answers
Reception and admin team73.3%likely range 61.7% to 82.4%, 100 answers89.8%likely range 81.2% to 94.7%, 105 answers
Having a preferred professional33.9%likely range 24.2% to 45.3%, 109 answers26.6%likely range 18.3% to 36.9%, 111 answers
Seeing your preferred professional28.9%likely range 15.3% to 47.8%, 41 answersNot shown: fewer than 30 answers
Knowing the next step73.2%likely range 61.7% to 82.2%, 101 answers86.3%likely range 77.0% to 92.2%, 104 answers
Contacting the practice61.0%likely range 49.5% to 71.4%, 107 answers71.6%likely range 61.1% to 80.2%, 109 answers
Wait for an appointment50.5%likely range 38.5% to 62.5%, 93 answers68.2%likely range 56.6% to 77.8%, 94 answers
Being listened to91.9%likely range 83.2% to 96.3%, 105 answers89.7%likely range 81.0% to 94.7%, 102 answers
Care and concern88.3%likely range 78.7% to 93.9%, 103 answers87.0%likely range 77.7% to 92.8%, 102 answers
Confidence and trust95.4%likely range 87.7% to 98.3%, 104 answers94.9%likely range 87.6% to 98.0%, 103 answers
Involvement in decisions92.5%likely range 83.8% to 96.8%, 100 answers90.1%likely range 81.1% to 95.0%, 97 answers
Needs met85.1%likely range 75.0% to 91.6%, 104 answers87.7%likely range 78.6% to 93.2%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.7%likely range 74.3% to 88.8%, 104 patients92.8%likely range 87.2% to 96.0%, 138 patients
Children at 18 months80.2%likely range 72.0% to 86.4%, 116 patients93.5%likely range 87.8% to 96.7%, 124 patients
Children at 5 years86.2%likely range 78.8% to 91.3%, 116 patients90.5%likely range 84.1% to 94.5%, 126 patients
Women aged 25 to 4965.5%likely range 63.5% to 67.5%, 2,130 patients74.7%likely range 73.1% to 76.3%, 2,741 patients
Women aged 50 to 6474.0%likely range 71.2% to 76.6%, 1,026 patients75.8%likely range 73.1% to 78.3%, 1,053 patients
Facts (NHS England, not part of the grade)
Registered patients12,587August 202613,063August 2026
Primary care networkFabb (Fishponds, Air Balloon & Beechwood) PCNFabb (Fishponds, Air Balloon & Beechwood) PCN
Phone0117 90823650117 9099912
Friends and Family Test (its own feedback)94.4% good or very good287 answers, June 202694.0% good or very good215 answers, June 2026
Appointments (one month)4,701 in August 2026Same day 26.7%; face to face 80.3%4,583 in August 2026Same day 46.4%; face to face 86.2%
Antibiotic items per STAR-PU (one year)0.52England 0.74, April 2025 to March 20260.79England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.7 qualified permanent9.4 including trainees and locums1,642 patients per permanent GP6.4 qualified permanent8.3 including trainees and locums2,031 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences