South Cambridgeshire · Compare
Firs House Surgery vs Milton Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Firs House Surgery and Milton Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Firs House SurgeryCB24 9NP | Milton SurgeryCB24 6BL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.5likely range 70.3 to 83.1109 survey answers | 75.1likely range 71.7 to 77.9134 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.7%likely range 64.6% to 82.7%, 109 answers | 76.0%likely range 72.9% to 78.8%, 134 answers |
| Access (mean of the two below) | 83.8%likely range 80.4% to 86.5%Clearly higher | 73.0%likely range 64.0% to 79.4% |
| Appointments within two weeks of booking | 81.1%likely range 76.5% to 84.9%, 5,062 appointments | 82.5%likely range 73.5% to 88.9%, 1,401 appointments |
| Calls answered by the practice | 86.4%likely range 81.5% to 90.2%, 4,964 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.4%likely range 35.8% to 57.3%, 100 answers | 68.2%likely range 64.9% to 71.4%, 132 answers |
| Reception and admin team | 82.5%likely range 72.8% to 89.2%, 103 answers | 91.8%likely range 89.7% to 93.5%, 133 answers |
| Having a preferred professional | 30.3%likely range 21.7% to 40.7%, 110 answers | 34.1%likely range 30.9% to 37.4%, 134 answers |
| Seeing your preferred professional | 14.5%likely range 5.4% to 33.4%, 32 answers | 61.3%likely range 55.4% to 66.8%, 48 answers |
| Knowing the next step | 78.6%likely range 68.8% to 85.9%, 109 answers | 86.9%likely range 84.4% to 89.1%, 132 answers |
| Contacting the practice | 69.9%likely range 59.5% to 78.6%, 109 answers | 72.2%likely range 69.0% to 75.2%, 133 answers |
| Wait for an appointment | 71.5%likely range 60.7% to 80.3%, 99 answers | 84.8%likely range 82.1% to 87.1%, 130 answers |
| Being listened to | 84.1%likely range 74.8% to 90.5%, 105 answers | 91.0%likely range 88.8% to 92.8%, 131 answers |
| Care and concern | 86.0%likely range 77.0% to 91.8%, 107 answers | 86.8%likely range 84.3% to 89.0%, 131 answers |
| Confidence and trust | 92.3%likely range 84.5% to 96.3%, 106 answers | 91.6%likely range 89.5% to 93.3%, 131 answers |
| Involvement in decisions | 93.3%likely range 85.5% to 97.0%, 100 answers | 94.7%likely range 92.8% to 96.1%, 121 answers |
| Needs met | 94.5%likely range 87.5% to 97.7%, 108 answers | 87.0%likely range 84.5% to 89.2%, 130 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 98.1%likely range 93.2% to 99.5%, 103 patients | 94.1%likely range 80.9% to 98.4%, 34 patients |
| Children at 18 months | 95.5%likely range 89.9% to 98.1%, 111 patients | 94.4%likely range 81.9% to 98.5%, 36 patients |
| Children at 5 years | 93.8%likely range 88.2% to 96.8%, 128 patients | 90.5%likely range 77.9% to 96.2%, 42 patients |
| Women aged 25 to 49 | 71.2%likely range 69.2% to 73.2%, 2,003 patients | 80.5%likely range 77.7% to 83.0%, 847 patients |
| Women aged 50 to 64 | 79.7%likely range 77.4% to 81.8%, 1,281 patients | 86.3%likely range 83.0% to 89.0%, 504 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,097August 2026 | 4,997August 2026 |
| Primary care network | Cambridge North Villages PCN | Cambridge North Villages PCN |
| Phone | 01223 234286 | 01223 420511 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 98.1% good or very good156 answers, June 2026 |
| Appointments (one month) | 6,262 in August 2026Same day 52.7%; face to face 59.6% | 1,645 in August 2026Same day 41.0%; face to face 77.3% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.8 qualified permanent10.4 including trainees and locums1,941 patients per permanent GP | 3.3 qualified permanent4.4 including trainees and locums1,499 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.