Cheshire West and Chester · Compare
Firdale Medical Centre vs Watling Street Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Firdale Medical Centre and Watling Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in Cheshire West and Chester
Side by side
| Measure | Firdale Medical CentreCW8 4AZ | Watling Street SurgeryCW9 5EX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.9likely range 79.3 to 92.8108 survey answers | 80.8likely range 74.8 to 85.5118 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 91.7%likely range 78.2% to 97.1%, 108 answers | 78.3%likely range 70.0% to 84.8%, 118 answers |
| Access (mean of the two below) | 82.1%likely range 77.9% to 85.4% | 86.6%likely range 80.6% to 90.5% |
| Appointments within two weeks of booking | 83.1%likely range 77.2% to 87.7%, 2,990 appointments | 84.1%likely range 75.1% to 90.2%, 1,374 appointments |
| Calls answered by the practice | 81.0%likely range 75.1% to 85.8%, 4,252 calls | 89.0%likely range 81.0% to 93.9%, 1,917 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.4%likely range 57.8% to 86.1%, 101 answers | 49.7%likely range 40.5% to 59.0%, 109 answers |
| Reception and admin team | 98.1%likely range 87.1% to 99.7%, 106 answers | 86.6%likely range 79.0% to 91.7%, 112 answers |
| Having a preferred professional | 26.1%likely range 14.6% to 42.3%, 107 answers | 35.4%likely range 27.3% to 44.4%, 118 answers |
| Seeing your preferred professional | 31.3%likely range 11.8% to 60.8%, 33 answers | 26.5%likely range 15.1% to 42.2%, 40 answers |
| Knowing the next step | 95.6%likely range 83.3% to 98.9%, 105 answers | 85.5%likely range 77.8% to 90.9%, 112 answers |
| Contacting the practice | 91.8%likely range 78.1% to 97.2%, 105 answers | 68.4%likely range 59.4% to 76.2%, 116 answers |
| Wait for an appointment | 90.5%likely range 76.1% to 96.6%, 101 answers | 76.8%likely range 67.8% to 83.9%, 104 answers |
| Being listened to | 95.6%likely range 83.1% to 99.0%, 103 answers | 88.5%likely range 81.4% to 93.2%, 114 answers |
| Care and concern | 95.6%likely range 83.1% to 99.0%, 103 answers | 88.7%likely range 81.6% to 93.3%, 115 answers |
| Confidence and trust | 97.1%likely range 85.3% to 99.5%, 103 answers | 92.6%likely range 86.2% to 96.1%, 113 answers |
| Involvement in decisions | 92.7%likely range 79.0% to 97.7%, 101 answers | 88.6%likely range 81.5% to 93.2%, 114 answers |
| Needs met | 93.1%likely range 79.7% to 97.9%, 103 answers | 92.2%likely range 85.7% to 95.9%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.9%likely range 92.4% to 98.8%, 130 patients | 94.4%likely range 81.9% to 98.5%, 36 patients |
| Children at 18 months | 97.6%likely range 93.2% to 99.2%, 125 patients | 88.9%likely range 76.5% to 95.2%, 45 patients |
| Children at 5 years | 94.8%likely range 90.0% to 97.3%, 153 patients | 93.5%likely range 82.5% to 97.8%, 46 patients |
| Women aged 25 to 49 | 75.5%likely range 73.5% to 77.3%, 1,996 patients | 64.3%likely range 61.1% to 67.3%, 913 patients |
| Women aged 50 to 64 | 79.4%likely range 76.9% to 81.8%, 1,026 patients | 71.0%likely range 67.6% to 74.2%, 717 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,770August 2026 | 6,730August 2026 |
| Primary care network | Northwich PCN | Northwich PCN |
| Phone | 01606 544300 | 01606 42452 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 5,065 in August 2026Same day 64.2%; face to face 43.4% | 1,598 in August 2026Same day 57.8%; face to face 78.5% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.4 qualified permanent9.5 including trainees and locums2,677 patients per permanent GP | 4.4 qualified permanent7.2 including trainees and locums1,539 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.