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Finch Road Primary Care Centre vs Burbury Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Burbury Medical Centre’s Practice Grade is clearly higher than Finch Road Primary Care Centre’s: its likely range lies wholly above.

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Side by side

MeasureFinch Road Primary Care CentreB19 1HSBurbury Medical CentreB19 1TT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade62.2likely range 57.4 to 66.985 survey answers78.5likely range 67.9 to 85.850 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good57.1%likely range 50.7% to 63.4%, 85 answers77.8%likely range 62.7% to 88.0%, 50 answers
Access (mean of the two below)74.1%likely range 67.5% to 79.3%80.1%likely range 75.4% to 83.8%
Appointments within two weeks of booking89.2%likely range 80.3% to 94.4%, 1,170 appointments97.0%likely range 91.6% to 99.0%, 1,516 appointments
Calls answered by the practice58.8%likely range 49.2% to 67.8%, 2,165 calls63.2%likely range 55.3% to 70.3%, 3,238 calls
More survey questions (not part of the grade)
Getting through on the phone35.2%likely range 29.3% to 41.6%, 84 answers70.2%likely range 54.4% to 82.2%, 49 answers
Reception and admin team57.2%likely range 50.7% to 63.5%, 83 answers86.8%likely range 72.9% to 94.1%, 50 answers
Having a preferred professional56.8%likely range 50.3% to 63.2%, 83 answers38.0%likely range 24.5% to 53.5%, 50 answers
Seeing your preferred professional38.8%likely range 30.7% to 47.6%, 47 answersNot shown: fewer than 30 answers
Knowing the next step59.9%likely range 53.1% to 66.3%, 77 answers83.9%likely range 68.8% to 92.5%, 46 answers
Contacting the practice47.7%likely range 41.2% to 54.3%, 82 answers79.7%likely range 64.4% to 89.5%, 48 answers
Wait for an appointment53.3%likely range 46.2% to 60.3%, 71 answers75.6%likely range 59.0% to 87.0%, 43 answers
Being listened to83.1%likely range 77.5% to 87.5%, 80 answers83.1%likely range 67.9% to 92.0%, 46 answers
Care and concern81.5%likely range 75.8% to 86.1%, 80 answers83.7%likely range 68.6% to 92.4%, 46 answers
Confidence and trust89.7%likely range 84.9% to 93.1%, 79 answers92.7%likely range 79.5% to 97.6%, 46 answers
Involvement in decisions95.1%likely range 91.3% to 97.3%, 79 answers90.6%likely range 76.7% to 96.6%, 45 answers
Needs met89.7%likely range 84.9% to 93.1%, 80 answers85.2%likely range 69.4% to 93.6%, 42 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.7%likely range 79.3% to 94.2%, 71 patients85.9%likely range 76.0% to 92.2%, 71 patients
Children at 18 months79.7%likely range 67.7% to 88.0%, 59 patients76.0%likely range 65.2% to 84.2%, 75 patients
Children at 5 years80.6%likely range 69.1% to 88.6%, 62 patients76.7%likely range 65.8% to 84.9%, 73 patients
Women aged 25 to 4940.5%likely range 37.2% to 43.9%, 825 patients46.4%likely range 43.3% to 49.6%, 937 patients
Women aged 50 to 6461.3%likely range 55.1% to 67.1%, 248 patients62.3%likely range 56.0% to 68.2%, 236 patients
Facts (NHS England, not part of the grade)
Registered patients4,502August 20264,689August 2026
Primary care networkWest Birmingham PCNWest Birmingham PCN
Phone0845 14890410121 5513804
Friends and Family Test (its own feedback)88.9% good or very good27 answers, June 202686.0% good or very good43 answers, June 2026
Appointments (one month)1,612 in August 2026Same day 51.5%; face to face 55.1%2,276 in August 2026Same day 36.6%; face to face 76.7%
Antibiotic items per STAR-PU (one year)0.78England 0.74, April 2025 to March 20260.94England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.3 qualified permanent2.3 including trainees and locums1,963 patients per permanent GP2.1 qualified permanent3.2 including trainees and locums2,198 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences