Dacorum · Compare
Fernville Surgery vs Everest House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Fernville Surgery and Everest House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Fernville SurgeryHP2 5BL | Everest House SurgeryHP2 4HY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.8likely range 72.4 to 86.7113 survey answers | 73.7likely range 64.5 to 81.1105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.4%likely range 74.1% to 94.3%, 113 answers | 71.0%likely range 57.8% to 81.4%, 105 answers |
| Access (mean of the two below) | 68.5%likely range 64.0% to 72.4% | 80.0%likely range 76.5% to 83.1%Clearly higher |
| Appointments within two weeks of booking | 86.7%likely range 80.5% to 91.1%, 2,441 appointments | 90.4%likely range 87.6% to 92.6%, 8,452 appointments |
| Calls answered by the practice | 50.2%likely range 43.6% to 56.7%, 4,622 calls | 69.6%likely range 63.1% to 75.4%, 4,468 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.0%likely range 55.4% to 82.9%, 104 answers | 45.5%likely range 32.5% to 59.1%, 98 answers |
| Reception and admin team | 92.9%likely range 80.9% to 97.6%, 110 answers | 80.4%likely range 67.4% to 89.0%, 99 answers |
| Having a preferred professional | 31.5%likely range 19.5% to 46.6%, 112 answers | 33.1%likely range 22.0% to 46.5%, 104 answers |
| Seeing your preferred professional | 55.7%likely range 30.8% to 78.1%, 37 answers | 37.8%likely range 20.3% to 59.2%, 41 answers |
| Knowing the next step | 90.8%likely range 77.7% to 96.6%, 104 answers | 66.7%likely range 52.9% to 78.2%, 98 answers |
| Contacting the practice | 83.3%likely range 69.3% to 91.7%, 111 answers | 61.7%likely range 48.2% to 73.6%, 103 answers |
| Wait for an appointment | 77.0%likely range 61.7% to 87.5%, 104 answers | 56.0%likely range 42.1% to 69.0%, 95 answers |
| Being listened to | 94.9%likely range 83.5% to 98.6%, 109 answers | 87.0%likely range 75.3% to 93.6%, 103 answers |
| Care and concern | 94.3%likely range 82.7% to 98.3%, 110 answers | 86.3%likely range 74.4% to 93.1%, 102 answers |
| Confidence and trust | 97.9%likely range 87.8% to 99.7%, 108 answers | 91.3%likely range 80.6% to 96.4%, 102 answers |
| Involvement in decisions | 96.3%likely range 85.4% to 99.2%, 108 answers | 90.1%likely range 78.6% to 95.8%, 95 answers |
| Needs met | 93.7%likely range 82.0% to 98.0%, 111 answers | 81.3%likely range 68.8% to 89.6%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.7%likely range 82.6% to 91.5%, 212 patients | 88.5%likely range 82.4% to 92.7%, 148 patients |
| Children at 18 months | 81.9%likely range 76.1% to 86.5%, 210 patients | 81.3%likely range 74.4% to 86.6%, 155 patients |
| Children at 5 years | 75.8%likely range 69.1% to 81.5%, 182 patients | 82.6%likely range 76.2% to 87.5%, 172 patients |
| Women aged 25 to 49 | 64.3%likely range 62.7% to 65.9%, 3,612 patients | 76.5%likely range 74.9% to 78.1%, 2,557 patients |
| Women aged 50 to 64 | 73.7%likely range 71.4% to 75.9%, 1,506 patients | 78.0%likely range 75.5% to 80.3%, 1,100 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,457August 2026 | 14,623August 2026 |
| Primary care network | Dacorum Beta PCN | Dacorum Beta PCN |
| Phone | 01442 213919 | 01442 500164 |
| Friends and Family Test (its own feedback) | 96.1% good or very good309 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,874 in August 2026Same day 39.6%; face to face 75.3% | 8,813 in August 2026Same day 63.8%; face to face 83.9% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.1 qualified permanent11.5 including trainees and locums2,599 patients per permanent GP | 8.7 qualified permanent8.7 including trainees and locums1,685 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.