Birmingham · Compare
Fernley Medical Centre vs Springfield Medical Pract
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Fernley Medical Centre’s Practice Grade is clearly higher than Springfield Medical Pract’s: its likely range lies wholly above.
Side by side
| Measure | Fernley Medical CentreB11 4AN | Springfield Medical PractB11 4DG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.1likely range 74.0 to 89.180 survey answersClearly higher | 66.1likely range 62.2 to 69.488 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 81.5%likely range 68.5% to 89.9%, 80 answersClearly higher | 60.4%likely range 56.3% to 64.4%, 88 answers |
| Access (mean of the two below) | 86.8%likely range 83.7% to 89.5% | 79.3%likely range 70.2% to 85.1% |
| Appointments within two weeks of booking | 99.7%likely range 98.4% to 99.9%, 5,542 appointmentsClearly higher | 92.9%likely range 79.5% to 97.8%, 533 appointments |
| Calls answered by the practice | 73.8%likely range 67.7% to 79.2%, 4,584 calls | 65.6%likely range 53.2% to 76.2%, 1,299 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.8%likely range 50.8% to 76.7%, 79 answers | 43.8%likely range 39.7% to 48.0%, 85 answers |
| Reception and admin team | 86.7%likely range 74.7% to 93.5%, 81 answers | 62.0%likely range 57.8% to 66.0%, 86 answers |
| Having a preferred professional | 50.2%likely range 36.8% to 63.5%, 81 answers | 43.2%likely range 39.1% to 47.4%, 86 answers |
| Seeing your preferred professional | 46.5%likely range 27.5% to 66.5%, 36 answers | 29.0%likely range 23.5% to 35.2%, 37 answers |
| Knowing the next step | 86.5%likely range 73.7% to 93.6%, 74 answers | 76.2%likely range 72.2% to 79.7%, 77 answers |
| Contacting the practice | 78.3%likely range 64.9% to 87.5%, 79 answers | 62.2%likely range 58.1% to 66.1%, 87 answers |
| Wait for an appointment | 70.6%likely range 56.4% to 81.7%, 76 answers | 54.5%likely range 50.0% to 58.9%, 76 answers |
| Being listened to | 85.2%likely range 72.3% to 92.7%, 75 answers | 81.4%likely range 77.8% to 84.4%, 85 answers |
| Care and concern | 80.5%likely range 67.0% to 89.3%, 76 answers | 80.1%likely range 76.5% to 83.2%, 86 answers |
| Confidence and trust | 86.9%likely range 74.3% to 93.8%, 76 answers | 88.6%likely range 85.7% to 91.0%, 87 answers |
| Involvement in decisions | 91.9%likely range 80.7% to 96.9%, 77 answers | 98.2%likely range 96.6% to 99.1%, 77 answers |
| Needs met | 87.1%likely range 74.8% to 93.8%, 78 answers | 87.7%likely range 84.5% to 90.2%, 82 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.2%likely range 70.9% to 87.1%, 91 patients | 52.2%likely range 33.0% to 70.8%, 23 patients |
| Children at 18 months | 56.4%likely range 47.0% to 65.3%, 110 patients | 86.7%likely range 62.1% to 96.3%, 15 patients |
| Children at 5 years | 80.7%likely range 72.3% to 87.0%, 109 patients | 73.3%likely range 48.0% to 89.1%, 15 patients |
| Women aged 25 to 49 | 54.4%likely range 51.8% to 56.9%, 1,455 patients | 48.9%likely range 43.9% to 54.0%, 376 patients |
| Women aged 50 to 64 | 76.7%likely range 72.9% to 80.1%, 524 patients | 77.6%likely range 70.2% to 83.5%, 147 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,363August 2026 | 2,399August 2026 |
| Primary care network | Balsall Heath, Sparkhill & Moseley PCN | Balsall Heath, Sparkhill & Moseley PCN |
| Phone | 0121 4110347 | 0121 7784321 |
| Friends and Family Test (its own feedback) | 94.9% good or very good78 answers, June 2026 | 87.1% good or very good31 answers, June 2026 |
| Appointments (one month) | 6,980 in August 2026Same day 62.4%; face to face 52.1% | 700 in August 2026Same day 44.6%; face to face 77.7% |
| Antibiotic items per STAR-PU (one year) | 1.26England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.7 qualified permanent7.4 including trainees and locums3,121 patients per permanent GP | 3.1 qualified permanent3.1 including trainees and locums769 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.