Gateshead · Compare
Fell Tower Medical Centre vs Fell Cottage Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Fell Tower Medical Centre and Fell Cottage Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Fell Tower Medical CentreNE9 5EY | Fell Cottage SurgeryNE9 5XY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.9likely range 68.2 to 81.398 survey answers | 84.4likely range 79.6 to 87.1117 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 80.8%likely range 69.9% to 88.4%, 98 answers | 92.6%likely range 86.0% to 96.2%, 117 answers |
| Access (mean of the two below) | 64.4%likely range 60.2% to 67.8% | 65.0%likely range 60.9% to 68.6% |
| Appointments within two weeks of booking | 89.3%likely range 82.9% to 93.5%, 2,015 appointments | 79.2%likely range 72.7% to 84.5%, 2,745 appointments |
| Calls answered by the practice | 39.3%likely range 34.1% to 44.8%, 6,566 calls | 50.7%likely range 45.6% to 55.7%, 7,863 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.5%likely range 39.6% to 63.2%, 94 answers | 82.8%likely range 74.4% to 88.9%, 114 answers |
| Reception and admin team | 86.6%likely range 76.3% to 92.8%, 95 answers | 97.1%likely range 91.9% to 99.0%, 116 answers |
| Having a preferred professional | 34.7%likely range 24.4% to 46.6%, 97 answers | 37.1%likely range 28.6% to 46.6%, 118 answers |
| Seeing your preferred professional | 54.7%likely range 33.7% to 74.2%, 30 answers | 67.5%likely range 49.7% to 81.3%, 35 answers |
| Knowing the next step | 88.4%likely range 78.4% to 94.2%, 94 answers | 89.2%likely range 81.9% to 93.8%, 115 answers |
| Contacting the practice | 81.3%likely range 70.4% to 88.9%, 97 answers | 90.5%likely range 83.4% to 94.7%, 116 answers |
| Wait for an appointment | 79.1%likely range 67.2% to 87.5%, 87 answers | 75.0%likely range 65.7% to 82.5%, 109 answers |
| Being listened to | 88.5%likely range 78.6% to 94.1%, 96 answers | 98.2%likely range 93.5% to 99.5%, 115 answers |
| Care and concern | 87.7%likely range 77.6% to 93.7%, 94 answers | 97.1%likely range 91.8% to 99.0%, 115 answers |
| Confidence and trust | 90.7%likely range 81.1% to 95.7%, 92 answers | 98.3%likely range 93.6% to 99.5%, 115 answers |
| Involvement in decisions | 92.4%likely range 83.3% to 96.7%, 95 answers | 98.2%likely range 93.3% to 99.5%, 110 answers |
| Needs met | 91.0%likely range 81.6% to 95.8%, 95 answers | 98.3%likely range 93.6% to 99.5%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.2%likely range 79.0% to 95.7%, 51 patients | 95.7%likely range 88.0% to 98.5%, 69 patients |
| Children at 18 months | 90.4%likely range 79.4% to 95.8%, 52 patients | 98.4%likely range 91.5% to 99.7%, 63 patients |
| Children at 5 years | 98.6%likely range 92.2% to 99.7%, 69 patients | 94.8%likely range 87.4% to 98.0%, 77 patients |
| Women aged 25 to 49 | 74.3%likely range 71.6% to 76.7%, 1,138 patients | 73.1%likely range 70.8% to 75.3%, 1,465 patients |
| Women aged 50 to 64 | 78.4%likely range 75.4% to 81.2%, 756 patients | 74.6%likely range 71.6% to 77.4%, 859 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,321August 2026 | 8,864August 2026 |
| Primary care network | Gateshead Central South PCN | Gateshead Central South PCN |
| Phone | 0191 4913322 | 0191 4872656 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 98.8% good or very good254 answers, June 2026 |
| Appointments (one month) | 2,433 in August 2026Same day 47.8%; face to face 77.0% | 3,234 in August 2026Same day 38.9%; face to face 87.5% |
| Antibiotic items per STAR-PU (one year) | 0.87England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent8.6 including trainees and locums1,986 patients per permanent GP | 4.1 qualified permanent8.0 including trainees and locums2,145 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.