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Feldon Lane Practice vs Clement Road Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Feldon Lane Practice and Clement Road Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureFeldon Lane PracticeB62 9DRClement Road Medical PracticeB62 9LR
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.6likely range 64.0 to 78.3128 survey answers72.8likely range 67.0 to 77.8105 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good65.0%likely range 54.2% to 74.4%, 128 answers68.4%likely range 60.5% to 75.3%, 105 answers
Access (mean of the two below)87.0%likely range 83.2% to 89.8%82.9%likely range 77.4% to 87.1%
Appointments within two weeks of booking88.6%likely range 84.0% to 92.1%, 3,656 appointments97.7%likely range 91.9% to 99.4%, 1,286 appointments
Calls answered by the practice85.2%likely range 79.3% to 89.7%, 3,761 callsClearly higher68.0%likely range 58.5% to 76.2%, 2,147 calls
More survey questions (not part of the grade)
Getting through on the phone44.0%likely range 33.6% to 54.9%, 125 answers38.7%likely range 30.8% to 47.2%, 95 answers
Reception and admin team88.9%likely range 80.1% to 94.1%, 125 answers75.1%likely range 67.4% to 81.4%, 103 answers
Having a preferred professional28.7%likely range 20.0% to 39.4%, 126 answers36.9%likely range 29.6% to 44.9%, 105 answers
Seeing your preferred professional22.2%likely range 9.4% to 44.0%, 33 answers44.8%likely range 32.3% to 57.9%, 40 answers
Knowing the next step88.1%likely range 79.0% to 93.6%, 120 answers81.5%likely range 74.0% to 87.2%, 94 answers
Contacting the practice62.5%likely range 51.6% to 72.2%, 128 answers62.1%likely range 54.1% to 69.6%, 105 answers
Wait for an appointment65.3%likely range 53.8% to 75.3%, 113 answers61.1%likely range 52.7% to 68.9%, 97 answers
Being listened to80.2%likely range 70.1% to 87.5%, 123 answers83.5%likely range 76.6% to 88.7%, 102 answers
Care and concern82.3%likely range 72.4% to 89.1%, 123 answers83.2%likely range 76.3% to 88.4%, 104 answers
Confidence and trust87.5%likely range 78.4% to 93.1%, 122 answers88.9%likely range 82.7% to 93.1%, 101 answers
Involvement in decisions88.0%likely range 78.6% to 93.6%, 115 answers82.2%likely range 75.0% to 87.6%, 100 answers
Needs met89.3%likely range 80.5% to 94.4%, 123 answers79.6%likely range 72.3% to 85.4%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.9%likely range 87.7% to 98.0%, 79 patients86.7%likely range 77.2% to 92.6%, 75 patients
Children at 18 months94.0%likely range 86.8% to 97.4%, 84 patients86.7%likely range 77.8% to 92.4%, 83 patients
Children at 5 years83.7%likely range 74.5% to 90.0%, 86 patients80.5%likely range 70.9% to 87.4%, 87 patients
Women aged 25 to 4976.6%likely range 74.3% to 78.7%, 1,400 patients59.2%likely range 56.2% to 62.1%, 1,075 patients
Women aged 50 to 6481.6%likely range 78.7% to 84.1%, 787 patients65.8%likely range 61.1% to 70.2%, 415 patients
Facts (NHS England, not part of the grade)
Registered patients9,127August 20265,901August 2026
Primary care networkHalesowen PCNHalesowen PCN
Phone0121 42247030121 5592044
Friends and Family Test (its own feedback)94.1% good or very good68 answers, June 202693.7% good or very good79 answers, June 2026
Appointments (one month)4,579 in August 2026Same day 56.5%; face to face 55.9%2,306 in August 2026Same day 28.7%; face to face 64.2%
Antibiotic items per STAR-PU (one year)0.78England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.4 qualified permanent8.5 including trainees and locums2,062 patients per permanent GP3.5 qualified permanent3.5 including trainees and locums1,664 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences