Croydon · Compare
Farley Road Medical Practice vs Queenhill Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Farley Road Medical Practice and Queenhill Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Farley Road Medical PracticeCR2 7NG | Queenhill Medical PracticeCR2 8DU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 93.9likely range 86.9 to 95.7108 survey answers | 92.0likely range 88.5 to 94.0116 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 97.0%likely range 87.1% to 99.4%, 108 answers | 95.6%likely range 91.0% to 97.9%, 116 answers |
| Access (mean of the two below) | 86.5%likely range 83.4% to 89.0% | 83.5%likely range 78.5% to 87.2% |
| Appointments within two weeks of booking | 92.1%likely range 88.2% to 94.8%, 4,000 appointments | 85.0%likely range 77.0% to 90.5%, 1,635 appointments |
| Calls answered by the practice | 80.7%likely range 75.8% to 84.9%, 6,062 calls | 82.0%likely range 75.9% to 86.8%, 3,970 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.2%likely range 61.7% to 86.4%, 106 answers | 83.0%likely range 76.1% to 88.2%, 112 answers |
| Reception and admin team | 97.4%likely range 87.6% to 99.5%, 106 answers | 98.6%likely range 95.2% to 99.6%, 115 answers |
| Having a preferred professional | 40.0%likely range 26.9% to 54.7%, 108 answers | 50.7%likely range 42.8% to 58.5%, 115 answers |
| Seeing your preferred professional | 37.7%likely range 19.6% to 59.9%, 47 answers | 68.5%likely range 57.8% to 77.5%, 64 answers |
| Knowing the next step | 93.3%likely range 81.8% to 97.7%, 106 answers | 98.0%likely range 94.3% to 99.3%, 114 answers |
| Contacting the practice | 96.7%likely range 86.5% to 99.2%, 107 answers | 90.6%likely range 84.8% to 94.3%, 114 answers |
| Wait for an appointment | 78.5%likely range 63.6% to 88.4%, 98 answers | 82.4%likely range 75.1% to 87.9%, 104 answers |
| Being listened to | 99.3%likely range 90.6% to 99.9%, 106 answers | 97.6%likely range 93.7% to 99.1%, 112 answers |
| Care and concern | 94.8%likely range 83.9% to 98.5%, 107 answers | 97.2%likely range 93.1% to 98.9%, 114 answers |
| Confidence and trust | 100.0%likely range 91.8% to 100.0%, 105 answers | 98.1%likely range 94.4% to 99.4%, 114 answers |
| Involvement in decisions | 97.8%likely range 87.9% to 99.6%, 101 answers | 97.2%likely range 93.0% to 98.9%, 108 answers |
| Needs met | 100.0%likely range 91.9% to 100.0%, 106 answers | 97.5%likely range 93.6% to 99.1%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.1%likely range 71.8% to 87.9%, 90 patients | 82.6%likely range 69.3% to 90.9%, 46 patients |
| Children at 18 months | 87.2%likely range 79.9% to 92.1%, 117 patients | 86.1%likely range 71.3% to 93.9%, 36 patients |
| Children at 5 years | 84.7%likely range 76.8% to 90.2%, 111 patients | 87.7%likely range 77.5% to 93.6%, 65 patients |
| Women aged 25 to 49 | 70.4%likely range 68.4% to 72.4%, 1,990 patients | 71.5%likely range 68.7% to 74.1%, 1,060 patients |
| Women aged 50 to 64 | 80.5%likely range 78.0% to 82.8%, 1,043 patients | 73.1%likely range 69.5% to 76.4%, 617 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,784August 2026 | 6,873August 2026 |
| Primary care network | Selsdon Addington & Shirley PCN | Selsdon Addington & Shirley PCN |
| Phone | 020 86511222 | 020 86511141 |
| Friends and Family Test (its own feedback) | 100.0% good or very good43 answers, June 2026 | 95.2% good or very good270 answers, June 2026 |
| Appointments (one month) | 5,963 in August 2026Same day 53.9%; face to face 54.3% | 2,726 in August 2026Same day 34.1%; face to face 69.3% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent6.0 including trainees and locums1,960 patients per permanent GP | 4.1 qualified permanent7.1 including trainees and locums1,663 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.