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Family Surgery vs Park View Group Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Family Surgery and Park View Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Family SurgerySK5 6RN | Park View Group PracticeSK5 6ET |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.4likely range 71.2 to 89.0107 survey answers | 74.9likely range 63.9 to 82.7104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.6%likely range 65.8% to 91.0%, 107 answers | 75.5%likely range 60.0% to 86.4%, 104 answers |
| Access (mean of the two below) | 84.0%likely range 79.8% to 87.2%Clearly higher | 73.3%likely range 66.9% to 78.1% |
| Appointments within two weeks of booking | 95.6%likely range 90.6% to 98.0%, 1,971 appointmentsClearly higher | 80.0%likely range 68.6% to 87.9%, 983 appointments |
| Calls answered by the practice | 72.3%likely range 65.5% to 78.2%, 3,877 calls | 66.5%likely range 60.7% to 71.9%, 5,543 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.9%likely range 29.0% to 62.0%, 96 answers | 70.7%likely range 54.3% to 83.0%, 97 answers |
| Reception and admin team | 76.4%likely range 59.9% to 87.5%, 104 answers | 80.0%likely range 64.7% to 89.7%, 102 answers |
| Having a preferred professional | 14.5%likely range 6.4% to 29.7%, 107 answers | 41.2%likely range 27.2% to 56.9%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 24.9%likely range 10.0% to 49.7%, 44 answers |
| Knowing the next step | 83.4%likely range 67.5% to 92.4%, 102 answers | 85.6%likely range 70.3% to 93.7%, 94 answers |
| Contacting the practice | 69.8%likely range 53.1% to 82.4%, 106 answers | 67.4%likely range 51.5% to 80.2%, 103 answers |
| Wait for an appointment | 73.1%likely range 55.6% to 85.5%, 95 answers | 60.5%likely range 43.1% to 75.5%, 86 answers |
| Being listened to | 96.9%likely range 84.5% to 99.4%, 101 answers | 92.1%likely range 79.0% to 97.3%, 101 answers |
| Care and concern | 94.5%likely range 81.3% to 98.5%, 103 answers | 92.8%likely range 80.0% to 97.6%, 102 answers |
| Confidence and trust | 93.0%likely range 79.3% to 97.9%, 103 answers | 93.7%likely range 81.2% to 98.1%, 102 answers |
| Involvement in decisions | 89.0%likely range 73.3% to 96.0%, 94 answers | 95.2%likely range 82.8% to 98.8%, 98 answers |
| Needs met | 93.2%likely range 79.5% to 98.0%, 103 answers | 89.0%likely range 74.9% to 95.6%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.3%likely range 81.4% to 92.9%, 120 patients | 93.8%likely range 87.0% to 97.1%, 96 patients |
| Children at 18 months | 91.3%likely range 83.8% to 95.5%, 92 patients | 87.7%likely range 80.4% to 92.5%, 114 patients |
| Children at 5 years | 77.4%likely range 67.9% to 84.7%, 93 patients | 93.7%likely range 88.1% to 96.8%, 127 patients |
| Women aged 25 to 49 | 69.9%likely range 67.8% to 71.8%, 2,010 patients | 79.1%likely range 77.3% to 80.9%, 1,949 patients |
| Women aged 50 to 64 | 76.6%likely range 73.9% to 79.1%, 1,014 patients | 78.9%likely range 75.9% to 81.6%, 796 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,380August 2026 | 10,164August 2026 |
| Primary care network | Tame Valley PCN | Tame Valley PCN |
| Phone | 01619 839797 | 01619 839500 |
| Friends and Family Test (its own feedback) | 96.1% good or very good380 answers, June 2026 | 94.5% good or very good418 answers, June 2026 |
| Appointments (one month) | 3,837 in August 2026Same day 38.6%; face to face 65.7% | 3,500 in August 2026Same day 29.5%; face to face 83.5% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent8.3 including trainees and locums1,780 patients per permanent GP | 5.2 qualified permanent6.3 including trainees and locums1,942 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.