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Falmouth Road Group Practice vs Nexus Health Group

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Falmouth Road Group Practice and Nexus Health Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureFalmouth Road Group PracticeSE1 4JWNexus Health GroupSE1 6JP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.5likely range 55.0 to 85.690 survey answers77.2likely range 36.9 to 90.4120 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good65.3%likely range 40.3% to 84.0%, 90 answers79.4%likely range 21.9% to 98.2%, 120 answers
Access (mean of the two below)89.3%likely range 85.6% to 90.2%Clearly higher71.9%likely range 69.7% to 73.9%
Appointments within two weeks of booking98.8%likely range 95.1% to 99.7%, 1,988 appointmentsClearly higher80.9%likely range 77.9% to 83.6%, 11,184 appointments
Calls answered by the practiceNot in the grade: no phone data62.7%likely range 59.6% to 65.8%, 19,686 calls
More survey questions (not part of the grade)
Getting through on the phone42.7%likely range 20.9% to 67.6%, 82 answers54.8%likely range 10.3% to 92.8%, 108 answers
Reception and admin team70.3%likely range 44.5% to 87.4%, 87 answers83.5%likely range 23.8% to 98.8%, 118 answers
Having a preferred professional18.4%likely range 6.1% to 43.6%, 90 answers31.5%likely range 4.0% to 83.5%, 119 answers
Seeing your preferred professionalNot shown: fewer than 30 answers43.4%likely range 2.5% to 95.8%, 36 answers
Knowing the next step79.6%likely range 52.6% to 93.2%, 80 answers80.6%likely range 20.8% to 98.5%, 107 answers
Contacting the practice59.5%likely range 34.7% to 80.2%, 86 answers75.3%likely range 19.2% to 97.5%, 115 answers
Wait for an appointment61.9%likely range 35.8% to 82.5%, 79 answers63.0%likely range 11.8% to 95.6%, 93 answers
Being listened to78.1%likely range 52.1% to 92.1%, 86 answers81.2%likely range 21.9% to 98.5%, 113 answers
Care and concern77.4%likely range 51.2% to 91.8%, 85 answers78.1%likely range 20.4% to 98.0%, 113 answers
Confidence and trust82.2%likely range 56.4% to 94.3%, 86 answers89.1%likely range 25.8% to 99.5%, 111 answers
Involvement in decisions81.6%likely range 54.9% to 94.2%, 81 answers86.8%likely range 23.4% to 99.3%, 104 answers
Needs met85.4%likely range 59.5% to 95.9%, 84 answers85.3%likely range 23.4% to 99.1%, 109 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months77.6%likely range 68.8% to 84.4%, 107 patients78.6%likely range 74.9% to 82.0%, 510 patients
Children at 18 months76.5%likely range 68.1% to 83.2%, 119 patients72.1%likely range 67.9% to 75.9%, 476 patients
Children at 5 years56.0%likely range 45.8% to 65.8%, 91 patients60.1%likely range 55.8% to 64.3%, 499 patients
Women aged 25 to 4957.0%likely range 55.6% to 58.3%, 4,835 patients53.6%likely range 52.8% to 54.3%, 16,397 patients
Women aged 50 to 6474.9%likely range 71.8% to 77.7%, 843 patients71.5%likely range 70.3% to 72.6%, 6,341 patients
Facts (NHS England, not part of the grade)
Registered patients16,675August 202676,446August 2026
Primary care networkNorth Southwark PCNNorth Southwark PCN
Phone020 7407410102079 283299
Friends and Family Test (its own feedback)81.3% good or very good134 answers, June 202691.5% good or very good236 answers, June 2026
Appointments (one month)4,055 in August 2026Same day 44.0%; face to face 54.0%18,850 in August 2026Same day 26.8%; face to face 54.3%
Antibiotic items per STAR-PU (one year)0.38England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent5.9 including trainees and locums4,171 patients per permanent GP27.7 qualified permanent42.3 including trainees and locums2,757 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences