Sheffield · Compare
Falkland House Surgery vs Greystones Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Falkland House Surgery and Greystones Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Falkland House SurgeryS11 7PL | Greystones Medical CentreS11 7BJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.7likely range 83.7 to 89.0104 survey answers | 89.3likely range 86.0 to 91.596 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 90.8%likely range 87.5% to 93.3%, 104 answers | 93.5%likely range 89.7% to 95.9%, 96 answers |
| Access (mean of the two below) | 77.0%likely range 70.8% to 81.9% | 79.3%likely range 72.9% to 84.1% |
| Appointments within two weeks of booking | 78.5%likely range 69.1% to 85.6%, 1,421 appointments | 79.9%likely range 71.5% to 86.2%, 1,708 appointments |
| Calls answered by the practice | 75.5%likely range 67.3% to 82.2%, 2,637 calls | 78.6%likely range 68.9% to 85.9%, 1,809 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 89.6%likely range 86.1% to 92.3%, 102 answers | 95.4%likely range 91.6% to 97.5%, 81 answers |
| Reception and admin team | 97.5%likely range 95.4% to 98.7%, 103 answers | 97.3%likely range 94.4% to 98.8%, 90 answers |
| Having a preferred professional | 32.5%likely range 28.0% to 37.4%, 103 answers | 19.2%likely range 14.8% to 24.5%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 94.7%likely range 92.0% to 96.6%, 104 answers | 99.0%likely range 96.7% to 99.7%, 90 answers |
| Contacting the practice | 94.4%likely range 91.6% to 96.3%, 103 answers | 96.3%likely range 93.1% to 98.1%, 91 answers |
| Wait for an appointment | 92.1%likely range 88.7% to 94.5%, 93 answers | 87.7%likely range 82.8% to 91.4%, 88 answers |
| Being listened to | 93.5%likely range 90.5% to 95.6%, 101 answers | 91.0%likely range 86.7% to 94.0%, 93 answers |
| Care and concern | 92.6%likely range 89.4% to 94.8%, 100 answers | 94.5%likely range 90.9% to 96.8%, 93 answers |
| Confidence and trust | 98.8%likely range 97.1% to 99.5%, 102 answers | 97.7%likely range 94.9% to 98.9%, 94 answers |
| Involvement in decisions | 95.6%likely range 93.0% to 97.3%, 99 answers | 97.0%likely range 94.0% to 98.5%, 91 answers |
| Needs met | 97.1%likely range 94.9% to 98.4%, 103 answers | 96.8%likely range 93.8% to 98.4%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 83.9% to 100.0%, 20 patients | 93.6%likely range 82.8% to 97.8%, 47 patients |
| Children at 18 months | 97.2%likely range 85.8% to 99.5%, 36 patients | 100.0%likely range 92.9% to 100.0%, 50 patients |
| Children at 5 years | 97.1%likely range 85.5% to 99.5%, 35 patients | 94.0%likely range 83.8% to 97.9%, 50 patients |
| Women aged 25 to 49 | 81.7%likely range 78.1% to 84.8%, 514 patients | 78.2%likely range 75.3% to 80.8%, 847 patients |
| Women aged 50 to 64 | 87.1%likely range 83.5% to 90.0%, 410 patients | 80.2%likely range 75.3% to 84.3%, 298 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,913August 2026 | 4,299August 2026 |
| Primary care network | Porter Valley PCN | Porter Valley PCN |
| Phone | 0114 2660335 | 0114 2666528 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.2% good or very good88 answers, June 2026 |
| Appointments (one month) | 1,520 in August 2026Same day 40.4%; face to face 38.8% | 2,364 in August 2026Same day 55.6%; face to face 32.2% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.8 including trainees and locums1,957 patients per permanent GP | 1.9 qualified permanent3.8 including trainees and locums2,255 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.