Kingston upon Thames · Compare
Fairhill Medical Practice vs St Albans Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Fairhill Medical Practice and St Albans Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Fairhill Medical PracticeKT2 7PX | St Albans Medical CentreKT2 5HF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.6likely range 50.4 to 89.495 survey answers | 77.5likely range 71.9 to 82.0101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.4%likely range 34.9% to 90.6%, 95 answers | 77.9%likely range 70.3% to 84.0%, 101 answers |
| Access (mean of the two below) | 86.5%likely range 82.6% to 89.4%Clearly higher | 76.4%likely range 70.7% to 80.9% |
| Appointments within two weeks of booking | 95.6%likely range 91.0% to 98.0%, 2,203 appointmentsClearly higher | 84.3%likely range 76.4% to 89.9%, 1,710 appointments |
| Calls answered by the practice | 77.3%likely range 71.1% to 82.5%, 4,316 calls | 68.3%likely range 60.3% to 75.4%, 2,998 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 43.5%likely range 16.1% to 75.5%, 90 answers | 74.5%likely range 66.5% to 81.0%, 99 answers |
| Reception and admin team | 80.5%likely range 44.6% to 95.5%, 95 answers | 92.4%likely range 86.7% to 95.8%, 99 answers |
| Having a preferred professional | 41.7%likely range 15.5% to 73.6%, 95 answers | 32.3%likely range 25.1% to 40.4%, 102 answers |
| Seeing your preferred professional | 22.7%likely range 2.9% to 74.4%, 37 answers | 59.5%likely range 45.3% to 72.3%, 36 answers |
| Knowing the next step | 83.7%likely range 47.0% to 96.7%, 92 answers | 78.1%likely range 70.3% to 84.4%, 95 answers |
| Contacting the practice | 70.6%likely range 35.7% to 91.2%, 94 answers | 73.2%likely range 65.2% to 79.8%, 101 answers |
| Wait for an appointment | 66.7%likely range 31.5% to 89.7%, 87 answers | 73.1%likely range 64.9% to 80.0%, 94 answers |
| Being listened to | 79.0%likely range 42.8% to 95.0%, 93 answers | 89.9%likely range 83.6% to 93.9%, 99 answers |
| Care and concern | 83.5%likely range 47.2% to 96.6%, 94 answers | 88.1%likely range 81.6% to 92.6%, 98 answers |
| Confidence and trust | 87.5%likely range 50.9% to 97.9%, 93 answers | 91.5%likely range 85.6% to 95.1%, 99 answers |
| Involvement in decisions | 91.2%likely range 53.6% to 98.9%, 88 answers | 91.2%likely range 85.0% to 95.0%, 94 answers |
| Needs met | 86.3%likely range 49.9% to 97.5%, 94 answers | 92.4%likely range 86.5% to 95.9%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.6%likely range 77.1% to 89.9%, 123 patients | 97.3%likely range 86.2% to 99.5%, 37 patients |
| Children at 18 months | 74.1%likely range 65.5% to 81.2%, 116 patients | 93.1%likely range 78.0% to 98.1%, 29 patients |
| Children at 5 years | 66.2%likely range 57.7% to 73.7%, 130 patients | 90.0%likely range 74.4% to 96.5%, 30 patients |
| Women aged 25 to 49 | 33.2%likely range 32.0% to 34.5%, 5,570 patients | 64.4%likely range 61.2% to 67.5%, 902 patients |
| Women aged 50 to 64 | 62.9%likely range 60.2% to 65.5%, 1,259 patients | 80.7%likely range 77.7% to 83.4%, 736 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 22,654August 2026 | 6,467August 2026 |
| Primary care network | Kingston PCN | Kingston PCN |
| Phone | 020 85461407 | 020 85460400 |
| Friends and Family Test (its own feedback) | 91.4% good or very good359 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 8,228 in August 2026Same day 64.9%; face to face 48.8% | 2,593 in August 2026Same day 46.7%; face to face 64.4% |
| Antibiotic items per STAR-PU (one year) | 0.32England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.8 qualified permanent8.8 including trainees and locums2,584 patients per permanent GP | 3.4 qualified permanent3.4 including trainees and locums1,925 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.