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Everest Health Partnership vs Eltham Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Everest Health Partnership and Eltham Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureEverest Health PartnershipSE9 6EREltham Medical PracticeSE9 5DQ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade65.6likely range 51.4 to 77.6110 survey answers75.8likely range 58.3 to 85.6118 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good61.0%likely range 40.8% to 78.1%, 110 answers77.6%likely range 52.7% to 91.5%, 118 answers
Access (mean of the two below)76.2%likely range 72.7% to 79.3%71.4%likely range 68.4% to 74.2%
Appointments within two weeks of booking68.2%likely range 62.5% to 73.4%, 4,167 appointments86.0%likely range 81.6% to 89.4%, 4,705 appointmentsClearly higher
Calls answered by the practice84.0%likely range 80.0% to 87.4%, 7,836 callsClearly higher56.8%likely range 52.5% to 61.1%, 10,517 calls
More survey questions (not part of the grade)
Getting through on the phone45.4%likely range 26.5% to 65.6%, 103 answers58.9%likely range 34.1% to 79.9%, 108 answers
Reception and admin team74.3%likely range 53.4% to 87.9%, 107 answers84.9%likely range 59.7% to 95.5%, 112 answers
Having a preferred professional19.5%likely range 8.2% to 39.7%, 110 answers31.3%likely range 14.0% to 56.2%, 118 answers
Seeing your preferred professionalNot shown: fewer than 30 answers40.8%likely range 10.7% to 79.8%, 33 answers
Knowing the next step83.5%likely range 63.2% to 93.7%, 105 answers85.3%likely range 59.9% to 95.7%, 110 answers
Contacting the practice66.7%likely range 46.0% to 82.5%, 108 answers68.0%likely range 42.8% to 85.8%, 114 answers
Wait for an appointment53.0%likely range 32.2% to 72.7%, 95 answers64.2%likely range 38.0% to 84.1%, 101 answers
Being listened to79.3%likely range 58.3% to 91.3%, 103 answers90.3%likely range 65.8% to 97.8%, 111 answers
Care and concern76.3%likely range 55.3% to 89.3%, 105 answers85.8%likely range 60.7% to 96.0%, 112 answers
Confidence and trust84.3%likely range 63.9% to 94.3%, 103 answers95.4%likely range 72.3% to 99.4%, 111 answers
Involvement in decisions84.0%likely range 62.6% to 94.3%, 96 answers85.6%likely range 59.0% to 96.1%, 101 answers
Needs met85.2%likely range 64.7% to 94.7%, 102 answers91.3%likely range 67.1% to 98.2%, 111 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.8%likely range 85.1% to 93.1%, 225 patients84.4%likely range 79.0% to 88.6%, 218 patients
Children at 18 months80.0%likely range 74.3% to 84.7%, 225 patients69.2%likely range 63.4% to 74.5%, 263 patients
Children at 5 years59.9%likely range 53.6% to 65.9%, 242 patients70.8%likely range 65.5% to 75.6%, 305 patients
Women aged 25 to 4952.9%likely range 51.4% to 54.3%, 4,627 patients61.2%likely range 59.8% to 62.6%, 4,864 patients
Women aged 50 to 6461.5%likely range 59.1% to 63.9%, 1,592 patients69.3%likely range 67.4% to 71.2%, 2,348 patients
Facts (NHS England, not part of the grade)
Registered patients21,354August 202630,060August 2026
Primary care networkEltham PCNEltham PCN
Phone020 8850212002038 196440
Friends and Family Test (its own feedback)81.3% good or very good91 answers, June 202687.1% good or very good793 answers, June 2026
Appointments (one month)6,270 in August 2026Same day 33.3%; face to face 55.1%12,308 in August 2026Same day 36.8%; face to face 46.6%
Antibiotic items per STAR-PU (one year)0.59England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.8 qualified permanent14.8 including trainees and locums2,437 patients per permanent GP8.3 qualified permanent10.8 including trainees and locums3,615 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences