Kensington and Chelsea · Compare
Emperor's Gate Surgery vs Scarsdale Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Emperor's Gate Surgery and Scarsdale Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Emperor's Gate SurgerySW7 4HJ | Scarsdale Medical CentreW8 5SX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.7likely range 80.0 to 88.2119 survey answers | 84.3likely range 78.4 to 88.7106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.6%likely range 76.3% to 87.5%, 119 answers | 80.4%likely range 72.2% to 86.6%, 106 answers |
| Access (mean of the two below) | 89.4%likely range 84.5% to 92.5% | 93.3%likely range 89.0% to 95.8% |
| Appointments within two weeks of booking | 91.6%likely range 85.8% to 95.2%, 2,141 appointments | 98.8%likely range 94.3% to 99.8%, 1,569 appointments |
| Calls answered by the practice | 87.2%likely range 79.3% to 92.3%, 2,118 calls | 87.7%likely range 80.4% to 92.6%, 2,362 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.5%likely range 78.3% to 89.2%, 116 answers | 81.8%likely range 73.4% to 88.0%, 98 answers |
| Reception and admin team | 87.6%likely range 81.9% to 91.7%, 119 answers | 81.5%likely range 73.3% to 87.6%, 104 answers |
| Having a preferred professional | 34.5%likely range 27.9% to 41.8%, 120 answers | 44.2%likely range 35.5% to 53.3%, 106 answers |
| Seeing your preferred professional | 51.7%likely range 40.9% to 62.2%, 56 answers | 50.2%likely range 36.8% to 63.7%, 47 answers |
| Knowing the next step | 98.0%likely range 94.6% to 99.3%, 115 answers | 85.9%likely range 77.8% to 91.3%, 95 answers |
| Contacting the practice | 85.3%likely range 79.2% to 89.8%, 117 answers | 78.9%likely range 70.2% to 85.6%, 99 answers |
| Wait for an appointment | 84.0%likely range 77.5% to 88.9%, 109 answers | 79.9%likely range 71.0% to 86.6%, 93 answers |
| Being listened to | 88.6%likely range 82.8% to 92.6%, 113 answers | 88.4%likely range 81.0% to 93.2%, 100 answers |
| Care and concern | 89.1%likely range 83.4% to 93.0%, 113 answers | 85.7%likely range 77.8% to 91.1%, 98 answers |
| Confidence and trust | 93.0%likely range 88.1% to 96.0%, 115 answers | 91.5%likely range 84.6% to 95.5%, 97 answers |
| Involvement in decisions | 90.1%likely range 84.6% to 93.8%, 112 answers | 90.8%likely range 83.5% to 95.0%, 94 answers |
| Needs met | 90.7%likely range 85.4% to 94.2%, 115 answers | 89.4%likely range 82.2% to 94.0%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.7%likely range 85.8% to 98.8%, 47 patients | 84.6%likely range 66.5% to 93.9%, 26 patients |
| Children at 18 months | 92.5%likely range 80.1% to 97.4%, 40 patients | 85.2%likely range 67.5% to 94.1%, 27 patients |
| Children at 5 years | 94.6%likely range 82.3% to 98.5%, 37 patients | 86.8%likely range 72.7% to 94.2%, 38 patients |
| Women aged 25 to 49 | 44.4%likely range 41.8% to 47.1%, 1,356 patients | 34.6%likely range 32.3% to 37.1%, 1,495 patients |
| Women aged 50 to 64 | 68.0%likely range 64.4% to 71.4%, 684 patients | 57.3%likely range 53.7% to 60.9%, 717 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,285August 2026 | 6,980August 2026 |
| Primary care network | Brompton Health PCN | Brompton Health PCN |
| Phone | 020 72445670 | 020 79381887 |
| Friends and Family Test (its own feedback) | 89.9% good or very good79 answers, June 2026 | 96.2% good or very good53 answers, June 2026 |
| Appointments (one month) | 2,541 in August 2026Same day 38.3%; face to face 70.2% | 2,335 in August 2026Same day 47.5%; face to face 70.8% |
| Antibiotic items per STAR-PU (one year) | 0.31England 0.74, April 2025 to March 2026 | 0.25England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent6.7 including trainees and locums1,588 patients per permanent GP | 2.7 qualified permanent3.8 including trainees and locums2,545 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.