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Elmwood Family Doctors vs Oaklands Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Elmwood Family Doctors and Oaklands Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureElmwood Family DoctorsHD9 3TROaklands Health CentreHD9 3TQ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade91.2likely range 84.2 to 93.8125 survey answers86.0likely range 79.4 to 89.8105 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good94.8%likely range 84.9% to 98.3%, 125 answers89.1%likely range 79.7% to 94.4%, 105 answers
Access (mean of the two below)82.6%likely range 79.2% to 85.4%78.7%likely range 75.1% to 81.7%
Appointments within two weeks of booking84.0%likely range 79.0% to 88.0%, 3,859 appointments82.8%likely range 77.7% to 87.0%, 3,834 appointments
Calls answered by the practice81.0%likely range 76.4% to 84.9%, 6,882 calls74.4%likely range 69.3% to 78.9%, 6,496 calls
More survey questions (not part of the grade)
Getting through on the phone92.9%likely range 81.8% to 97.4%, 115 answers84.3%likely range 73.8% to 91.2%, 100 answers
Reception and admin team99.5%likely range 92.0% to 100.0%, 124 answers93.6%likely range 85.1% to 97.4%, 103 answers
Having a preferred professional26.0%likely range 15.9% to 39.5%, 125 answers32.9%likely range 23.0% to 44.4%, 106 answers
Seeing your preferred professional46.5%likely range 24.0% to 70.6%, 36 answers61.9%likely range 41.1% to 79.1%, 34 answers
Knowing the next step96.7%likely range 87.5% to 99.2%, 124 answers86.3%likely range 76.3% to 92.6%, 103 answers
Contacting the practice96.9%likely range 87.9% to 99.3%, 125 answers87.9%likely range 78.2% to 93.6%, 105 answers
Wait for an appointment77.0%likely range 63.1% to 86.7%, 116 answers82.9%likely range 71.8% to 90.2%, 95 answers
Being listened to90.9%likely range 79.7% to 96.2%, 124 answers92.7%likely range 84.0% to 96.9%, 101 answers
Care and concern93.0%likely range 82.4% to 97.4%, 123 answers91.5%likely range 82.5% to 96.1%, 102 answers
Confidence and trust94.8%likely range 84.9% to 98.3%, 124 answers96.7%likely range 89.3% to 99.0%, 102 answers
Involvement in decisions97.1%likely range 88.0% to 99.4%, 121 answers98.1%likely range 91.4% to 99.6%, 102 answers
Needs met93.6%likely range 83.2% to 97.8%, 123 answers91.4%likely range 82.4% to 96.0%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.4%likely range 83.9% to 95.6%, 93 patients93.3%likely range 85.3% to 97.1%, 75 patients
Children at 18 months90.0%likely range 83.3% to 94.2%, 120 patients89.5%likely range 81.3% to 94.4%, 86 patients
Children at 5 years94.7%likely range 88.9% to 97.5%, 113 patients88.8%likely range 81.0% to 93.6%, 98 patients
Women aged 25 to 4981.1%likely range 79.3% to 82.7%, 2,002 patients79.4%likely range 77.5% to 81.3%, 1,708 patients
Women aged 50 to 6482.3%likely range 80.4% to 83.9%, 1,832 patients82.0%likely range 79.7% to 84.0%, 1,186 patients
Facts (NHS England, not part of the grade)
Registered patients15,331August 202611,000August 2026
Primary care networkThe Valleys Health & Social Care PCNThe Valleys Health & Social Care PCN
Phone01484 94300001484 689111
Friends and Family Test (its own feedback)94.3% good or very good668 answers, June 202689.9% good or very good227 answers, June 2026
Appointments (one month)7,604 in August 2026Same day 31.4%; face to face 74.4%4,009 in August 2026Same day 30.7%; face to face 84.2%
Antibiotic items per STAR-PU (one year)0.67England 0.74, April 2025 to March 20261.05England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.6 qualified permanent14.3 including trainees and locums1,792 patients per permanent GP6.2 qualified permanent6.2 including trainees and locums1,767 patients per permanent GP
CQC rating (a separate source)OutstandingOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences