Brent · Compare
Ellis Practice vs Preston Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Ellis Practice and Preston Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Ellis PracticeHA9 9FX | Preston Road SurgeryHA9 8LB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.3likely range 57.3 to 69.1105 survey answers | 72.6likely range 63.4 to 80.176 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 54.9%likely range 46.6% to 63.0%, 105 answers | 68.7%likely range 55.8% to 79.3%, 76 answers |
| Access (mean of the two below) | 82.7%likely range 77.5% to 86.8% | 81.5%likely range 76.6% to 85.6% |
| Appointments within two weeks of booking | 91.7%likely range 85.9% to 95.3%, 2,076 appointments | 95.1%likely range 91.3% to 97.3%, 3,249 appointments |
| Calls answered by the practice | 73.5%likely range 64.8% to 80.8%, 2,378 calls | 67.7%likely range 58.8% to 75.6%, 2,406 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 14.7%likely range 9.6% to 21.9%, 98 answers | 43.4%likely range 31.4% to 56.2%, 77 answers |
| Reception and admin team | 70.3%likely range 61.8% to 77.6%, 96 answers | 61.8%likely range 48.9% to 73.3%, 77 answers |
| Having a preferred professional | 37.4%likely range 29.7% to 45.8%, 104 answers | 55.8%likely range 43.0% to 67.9%, 77 answers |
| Seeing your preferred professional | 29.7%likely range 19.8% to 42.0%, 49 answers | 35.0%likely range 20.8% to 52.6%, 43 answers |
| Knowing the next step | 67.9%likely range 58.9% to 75.6%, 90 answers | 86.0%likely range 74.6% to 92.8%, 75 answers |
| Contacting the practice | 42.8%likely range 34.8% to 51.3%, 103 answers | 60.4%likely range 47.4% to 72.1%, 76 answers |
| Wait for an appointment | 43.1%likely range 34.1% to 52.5%, 83 answers | 60.0%likely range 46.3% to 72.4%, 68 answers |
| Being listened to | 77.4%likely range 69.2% to 83.9%, 94 answers | 86.4%likely range 75.0% to 93.1%, 74 answers |
| Care and concern | 77.0%likely range 68.8% to 83.5%, 96 answers | 80.6%likely range 68.3% to 88.9%, 74 answers |
| Confidence and trust | 86.7%likely range 79.5% to 91.6%, 94 answers | 90.6%likely range 79.8% to 95.9%, 71 answers |
| Involvement in decisions | 86.2%likely range 78.7% to 91.4%, 88 answers | 91.8%likely range 81.1% to 96.7%, 69 answers |
| Needs met | 79.3%likely range 71.2% to 85.6%, 92 answers | 84.3%likely range 72.0% to 91.8%, 69 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 78.4%likely range 62.8% to 88.6%, 37 patients | 78.3%likely range 64.4% to 87.7%, 46 patients |
| Children at 18 months | 64.6%likely range 50.4% to 76.6%, 48 patients | 72.2%likely range 59.1% to 82.4%, 54 patients |
| Children at 5 years | 63.0%likely range 49.6% to 74.6%, 54 patients | 52.5%likely range 40.2% to 64.5%, 61 patients |
| Women aged 25 to 49 | 57.3%likely range 54.4% to 60.1%, 1,135 patients | 53.9%likely range 51.0% to 56.8%, 1,145 patients |
| Women aged 50 to 64 | 72.4%likely range 68.3% to 76.2%, 497 patients | 78.3%likely range 74.3% to 81.7%, 469 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,065August 2026 | 5,790August 2026 |
| Primary care network | Brent Central Kwh PCN | Brent Central Kwh PCN |
| Phone | 020 87367198 | 020 89046442 |
| Friends and Family Test (its own feedback) | 78.6% good or very good84 answers, June 2026 | 96.8% good or very good62 answers, June 2026 |
| Appointments (one month) | 2,696 in August 2026Same day 40.0%; face to face 37.6% | 4,292 in August 2026Same day 38.7%; face to face 35.9% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.38England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent3.0 including trainees and locums1,995 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums2,895 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.