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Ellergreen Medical Centre vs Langbank Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Ellergreen Medical Centre and Langbank Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureEllergreen Medical CentreL11 2YALangbank Medical CentreL11 1AD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.9likely range 54.4 to 83.291 survey answers78.1likely range 72.7 to 82.5103 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good66.4%likely range 42.9% to 83.9%, 91 answers76.2%likely range 68.8% to 82.3%, 103 answers
Access (mean of the two below)81.2%likely range 78.2% to 83.8%82.4%likely range 77.7% to 85.9%
Appointments within two weeks of booking99.8%likely range 97.9% to 100.0%, 3,420 appointmentsClearly higher94.7%likely range 89.0% to 97.5%, 1,779 appointments
Calls answered by the practice62.4%likely range 56.8% to 67.7%, 6,196 calls70.0%likely range 62.6% to 76.5%, 3,389 calls
More survey questions (not part of the grade)
Getting through on the phone31.4%likely range 14.3% to 55.7%, 86 answers48.6%likely range 40.6% to 56.6%, 101 answers
Reception and admin team71.7%likely range 46.8% to 87.9%, 83 answers89.9%likely range 84.1% to 93.8%, 103 answers
Having a preferred professional41.2%likely range 21.7% to 64.0%, 91 answers38.4%likely range 30.9% to 46.4%, 102 answers
Seeing your preferred professional28.9%likely range 7.8% to 66.0%, 35 answers37.6%likely range 25.5% to 51.5%, 36 answers
Knowing the next step75.0%likely range 50.0% to 90.0%, 82 answers75.2%likely range 67.5% to 81.7%, 96 answers
Contacting the practice58.4%likely range 35.4% to 78.2%, 89 answers64.4%likely range 56.4% to 71.6%, 102 answers
Wait for an appointment69.8%likely range 44.1% to 87.2%, 77 answers70.5%likely range 62.4% to 77.5%, 95 answers
Being listened to90.2%likely range 67.5% to 97.6%, 88 answers81.8%likely range 74.7% to 87.2%, 100 answers
Care and concern87.0%likely range 63.8% to 96.2%, 88 answers75.6%likely range 68.0% to 81.9%, 100 answers
Confidence and trust91.0%likely range 68.8% to 97.9%, 89 answers86.6%likely range 80.1% to 91.2%, 99 answers
Involvement in decisions94.3%likely range 71.5% to 99.1%, 81 answers83.1%likely range 76.0% to 88.4%, 96 answers
Needs met94.0%likely range 72.4% to 98.9%, 88 answers82.7%likely range 75.7% to 88.0%, 100 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.1%likely range 74.1% to 88.0%, 117 patients75.0%likely range 60.6% to 85.4%, 44 patients
Children at 18 months81.3%likely range 73.5% to 87.2%, 123 patients81.6%likely range 68.6% to 90.0%, 49 patients
Children at 5 years75.8%likely range 68.5% to 81.9%, 153 patients69.1%likely range 56.0% to 79.7%, 55 patients
Women aged 25 to 4966.1%likely range 64.2% to 68.0%, 2,431 patients65.7%likely range 62.5% to 68.7%, 895 patients
Women aged 50 to 6468.7%likely range 65.8% to 71.4%, 1,028 patients69.2%likely range 64.5% to 73.6%, 390 patients
Facts (NHS England, not part of the grade)
Registered patients13,079August 20265,143August 2026
Primary care networkNorth Liverpool PCNNorth Liverpool PCN
Phone0151 25698000151 2261976
Friends and Family Test (its own feedback)89.6% good or very good48 answers, June 2026No results for June 2026
Appointments (one month)6,724 in August 2026Same day 64.0%; face to face 26.3%2,230 in August 2026Same day 27.5%; face to face 49.4%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20260.97England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.6 qualified permanent11.7 including trainees and locums1,366 patients per permanent GP0.4 qualified permanent0.4 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences