Swindon · Compare
Eldene Surgery vs Victoria Cross Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Eldene Surgery and Victoria Cross Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Eldene SurgerySN3 3TQ | Victoria Cross SurgerySN1 3BU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.9likely range 65.4 to 77.1104 survey answers | 83.8likely range 75.8 to 88.7103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.2%likely range 64.9% to 80.1%, 104 answers | 85.7%likely range 74.7% to 92.4%, 103 answers |
| Access (mean of the two below) | 68.6%likely range 59.3% to 75.7% | 79.1%likely range 72.2% to 83.6% |
| Appointments within two weeks of booking | 78.1%likely range 68.8% to 85.2%, 1,456 appointments | 88.6%likely range 81.7% to 93.1%, 1,868 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.8%likely range 57.8% to 74.7%, 95 answers | 82.2%likely range 70.4% to 90.0%, 97 answers |
| Reception and admin team | 89.3%likely range 82.5% to 93.7%, 98 answers | 88.3%likely range 77.6% to 94.3%, 99 answers |
| Having a preferred professional | 23.8%likely range 17.2% to 32.0%, 102 answers | 30.2%likely range 20.0% to 42.8%, 101 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.4%likely range 74.6% to 88.2%, 98 answers | 84.6%likely range 73.2% to 91.7%, 99 answers |
| Contacting the practice | 69.1%likely range 60.5% to 76.6%, 101 answers | 88.3%likely range 77.7% to 94.2%, 102 answers |
| Wait for an appointment | 68.5%likely range 59.4% to 76.4%, 91 answers | 65.8%likely range 52.3% to 77.1%, 90 answers |
| Being listened to | 87.5%likely range 80.3% to 92.3%, 96 answers | 93.6%likely range 84.4% to 97.6%, 101 answers |
| Care and concern | 83.1%likely range 75.3% to 88.8%, 97 answers | 90.5%likely range 80.2% to 95.7%, 99 answers |
| Confidence and trust | 90.1%likely range 83.4% to 94.2%, 98 answers | 96.0%likely range 87.6% to 98.8%, 100 answers |
| Involvement in decisions | 89.0%likely range 81.9% to 93.5%, 93 answers | 96.2%likely range 87.5% to 98.9%, 95 answers |
| Needs met | 88.0%likely range 80.9% to 92.6%, 98 answers | 91.1%likely range 81.1% to 96.1%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.4%likely range 83.2% to 95.8%, 81 patients | 91.8%likely range 85.2% to 95.6%, 110 patients |
| Children at 18 months | 86.7%likely range 78.1% to 92.2%, 90 patients | 85.0%likely range 77.1% to 90.6%, 107 patients |
| Children at 5 years | 80.0%likely range 71.6% to 86.4%, 110 patients | 82.6%likely range 73.2% to 89.1%, 86 patients |
| Women aged 25 to 49 | 77.4%likely range 75.1% to 79.5%, 1,361 patients | 61.6%likely range 59.4% to 63.8%, 1,835 patients |
| Women aged 50 to 64 | 81.3%likely range 78.3% to 84.1%, 691 patients | 73.0%likely range 69.8% to 76.0%, 782 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,320August 2026 | 10,224August 2026 |
| Primary care network | Brunel Health Group Pcn5 | Brunel Health Group Pcn5 |
| Phone | 01793 522710 | 01793 535584 |
| Friends and Family Test (its own feedback) | 88.8% good or very good214 answers, June 2026 | 88.9% good or very good262 answers, June 2026 |
| Appointments (one month) | 3,497 in August 2026Same day 9.2%; face to face 94.8% | 3,905 in August 2026Same day 11.2%; face to face 97.6% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.61England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.8 qualified permanent1.8 including trainees and locums4,629 patients per permanent GP | 4.2 qualified permanent4.2 including trainees and locums2,442 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.