Bromley · Compare
Eden Park Surgery vs St James' Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Eden Park Surgery and St James' Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Eden Park SurgeryBR3 4DQ | St James' PracticeBR3 4DG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.7likely range 75.2 to 84.8109 survey answers | 82.5likely range 78.3 to 85.8112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.9%likely range 74.4% to 87.5%, 109 answers | 85.0%likely range 79.5% to 89.3%, 112 answers |
| Access (mean of the two below) | 77.8%likely range 72.6% to 82.0% | 76.5%likely range 70.6% to 81.3% |
| Appointments within two weeks of booking | 95.6%likely range 89.8% to 98.2%, 1,605 appointments | 87.3%likely range 80.2% to 92.0%, 1,875 appointments |
| Calls answered by the practice | 59.9%likely range 51.3% to 67.9%, 2,747 calls | 65.7%likely range 56.2% to 74.1%, 2,164 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.9%likely range 49.8% to 67.4%, 98 answers | 62.2%likely range 55.1% to 68.9%, 104 answers |
| Reception and admin team | 86.3%likely range 79.3% to 91.1%, 109 answers | 89.9%likely range 85.0% to 93.3%, 111 answers |
| Having a preferred professional | 42.8%likely range 34.7% to 51.4%, 110 answers | 26.3%likely range 20.7% to 32.8%, 110 answers |
| Seeing your preferred professional | 32.2%likely range 21.2% to 45.5%, 46 answers | 48.9%likely range 36.1% to 61.7%, 32 answers |
| Knowing the next step | 88.6%likely range 81.8% to 93.1%, 103 answers | 88.7%likely range 83.5% to 92.5%, 106 answers |
| Contacting the practice | 73.2%likely range 64.9% to 80.0%, 108 answers | 78.6%likely range 72.4% to 83.7%, 110 answers |
| Wait for an appointment | 69.5%likely range 60.7% to 77.1%, 99 answers | 78.0%likely range 71.3% to 83.4%, 98 answers |
| Being listened to | 85.5%likely range 78.4% to 90.6%, 106 answers | 84.6%likely range 78.9% to 89.0%, 108 answers |
| Care and concern | 86.6%likely range 79.6% to 91.4%, 107 answers | 85.8%likely range 80.2% to 90.0%, 106 answers |
| Confidence and trust | 89.2%likely range 82.6% to 93.5%, 105 answers | 93.1%likely range 88.5% to 95.9%, 102 answers |
| Involvement in decisions | 88.8%likely range 82.0% to 93.2%, 103 answers | 90.4%likely range 85.2% to 93.8%, 102 answers |
| Needs met | 87.3%likely range 80.6% to 92.0%, 110 answers | 91.9%likely range 87.3% to 95.0%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 75.3% to 94.1%, 48 patients | 92.0%likely range 83.6% to 96.3%, 75 patients |
| Children at 18 months | 75.0%likely range 61.2% to 85.1%, 48 patients | 84.1%likely range 74.7% to 90.5%, 82 patients |
| Children at 5 years | 76.8%likely range 65.6% to 85.2%, 69 patients | 72.3%likely range 62.6% to 80.4%, 94 patients |
| Women aged 25 to 49 | 68.8%likely range 66.2% to 71.2%, 1,351 patients | 74.7%likely range 72.3% to 76.9%, 1,361 patients |
| Women aged 50 to 64 | 78.8%likely range 76.1% to 81.3%, 953 patients | 79.6%likely range 76.4% to 82.5%, 672 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,984August 2026 | 7,057August 2026 |
| Primary care network | Beckenham PCN | Beckenham PCN |
| Phone | 020 86501274 | 020 86500568 |
| Friends and Family Test (its own feedback) | 87.9% good or very good58 answers, June 2026 | 96.7% good or very good182 answers, June 2026 |
| Appointments (one month) | 2,128 in August 2026Same day 33.5%; face to face 73.1% | 2,268 in August 2026Same day 54.0%; face to face 52.6% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.6 qualified permanent2.6 including trainees and locums3,103 patients per permanent GP | 2.6 qualified permanent3.5 including trainees and locums2,714 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.