Birmingham · Compare
Eden Court Medical Practice vs Firs Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Eden Court Medical Practice and Firs Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Eden Court Medical PracticeB35 6EE | Firs SurgeryB36 8LR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.4likely range 72.5 to 89.984 survey answers | 85.0likely range 81.6 to 87.793 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.9%likely range 66.4% to 91.1%, 84 answers | 84.1%likely range 80.0% to 87.5%, 93 answers |
| Access (mean of the two below) | 86.7%likely range 83.1% to 88.5% | 87.0%likely range 81.0% to 90.8% |
| Appointments within two weeks of booking | 96.2%likely range 92.6% to 98.0%, 3,143 appointments | 90.5%likely range 82.2% to 95.2%, 1,233 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 83.5%likely range 74.8% to 89.5%, 2,032 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.5%likely range 49.6% to 80.0%, 79 answers | 81.7%likely range 77.4% to 85.3%, 91 answers |
| Reception and admin team | 85.4%likely range 70.1% to 93.6%, 80 answers | 89.9%likely range 86.2% to 92.6%, 88 answers |
| Having a preferred professional | 31.6%likely range 18.7% to 48.1%, 82 answers | 36.1%likely range 31.4% to 41.1%, 93 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 60.8%likely range 52.4% to 68.5%, 36 answers |
| Knowing the next step | 91.3%likely range 76.7% to 97.1%, 75 answers | 80.6%likely range 76.2% to 84.4%, 89 answers |
| Contacting the practice | 80.3%likely range 64.2% to 90.2%, 80 answers | 88.1%likely range 84.4% to 91.1%, 91 answers |
| Wait for an appointment | 78.2%likely range 61.5% to 88.9%, 77 answers | 77.9%likely range 73.2% to 82.0%, 84 answers |
| Being listened to | 85.4%likely range 70.3% to 93.5%, 82 answers | 93.4%likely range 90.3% to 95.6%, 86 answers |
| Care and concern | 88.8%likely range 74.0% to 95.6%, 79 answers | 93.3%likely range 90.0% to 95.5%, 84 answers |
| Confidence and trust | 90.0%likely range 75.5% to 96.3%, 79 answers | 97.7%likely range 95.4% to 98.8%, 85 answers |
| Involvement in decisions | 86.1%likely range 70.4% to 94.2%, 76 answers | 94.9%likely range 91.9% to 96.8%, 83 answers |
| Needs met | 92.9%likely range 79.2% to 97.8%, 79 answers | 98.8%likely range 97.0% to 99.5%, 86 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.4%likely range 74.2% to 88.4%, 108 patients | 69.4%likely range 55.5% to 80.5%, 49 patients |
| Children at 18 months | 74.8%likely range 66.3% to 81.7%, 119 patients | 66.7%likely range 53.0% to 78.0%, 51 patients |
| Children at 5 years | 72.5%likely range 64.5% to 79.2%, 138 patients | 55.8%likely range 41.1% to 69.6%, 43 patients |
| Women aged 25 to 49 | 69.9%likely range 67.9% to 71.9%, 2,014 patients | 65.5%likely range 61.8% to 69.0%, 672 patients |
| Women aged 50 to 64 | 80.6%likely range 77.8% to 83.0%, 880 patients | 77.7%likely range 72.4% to 82.2%, 278 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,850August 2026 | 3,871August 2026 |
| Primary care network | Shard End and Kitts Green PCN | Shard End and Kitts Green PCN |
| Phone | 0121 7488200 | 0121 7473586 |
| Friends and Family Test (its own feedback) | 91.8% good or very good389 answers, June 2026 | 92.9% good or very good98 answers, June 2026 |
| Appointments (one month) | 5,639 in August 2026Same day 39.4%; face to face 81.2% | 1,553 in August 2026Same day 43.6%; face to face 66.7% |
| Antibiotic items per STAR-PU (one year) | 1.23England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.8 qualified permanent10.2 including trainees and locums1,586 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums1,873 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.