Bristol · Compare
East Trees Health Centre vs Lawrence Hill Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
East Trees Health Centre and Lawrence Hill Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | East Trees Health CentreBS5 6SA | Lawrence Hill Health CentreBS2 0AN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.1likely range 69.6 to 85.599 survey answers | 68.9likely range 60.1 to 76.190 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.7%likely range 67.4% to 89.5%, 99 answers | 69.4%likely range 56.9% to 79.5%, 90 answers |
| Access (mean of the two below) | 75.3%likely range 68.2% to 80.5% | 67.6%likely range 63.2% to 71.7% |
| Appointments within two weeks of booking | 84.8%likely range 77.7% to 90.0%, 1,989 appointments | 80.1%likely range 74.8% to 84.5%, 3,955 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 55.1%likely range 48.1% to 61.9%, 4,116 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.6%likely range 28.5% to 56.0%, 95 answers | 27.5%likely range 17.2% to 40.9%, 77 answers |
| Reception and admin team | 86.4%likely range 73.7% to 93.5%, 96 answers | 82.1%likely range 70.2% to 89.9%, 84 answers |
| Having a preferred professional | 35.3%likely range 23.2% to 49.7%, 97 answers | 23.3%likely range 14.5% to 35.4%, 90 answers |
| Seeing your preferred professional | 47.0%likely range 26.1% to 69.0%, 37 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 71.5%likely range 56.9% to 82.7%, 92 answers | 72.2%likely range 58.6% to 82.6%, 75 answers |
| Contacting the practice | 67.4%likely range 53.2% to 79.0%, 99 answers | 65.5%likely range 52.3% to 76.6%, 82 answers |
| Wait for an appointment | 55.3%likely range 40.6% to 69.1%, 90 answers | 47.4%likely range 34.5% to 60.7%, 77 answers |
| Being listened to | 89.5%likely range 77.7% to 95.4%, 99 answers | 85.4%likely range 73.7% to 92.5%, 80 answers |
| Care and concern | 85.6%likely range 73.0% to 92.9%, 99 answers | 79.7%likely range 67.2% to 88.3%, 80 answers |
| Confidence and trust | 89.1%likely range 77.0% to 95.2%, 97 answers | 91.2%likely range 80.8% to 96.3%, 81 answers |
| Involvement in decisions | 86.9%likely range 74.1% to 93.9%, 94 answers | 87.0%likely range 75.5% to 93.5%, 80 answers |
| Needs met | 87.9%likely range 75.4% to 94.5%, 95 answers | 82.3%likely range 70.1% to 90.3%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.6%likely range 83.1% to 92.5%, 176 patients | 76.7%likely range 68.3% to 83.3%, 120 patients |
| Children at 18 months | 81.9%likely range 75.6% to 86.9%, 177 patients | 51.0%likely range 41.4% to 60.5%, 102 patients |
| Children at 5 years | 82.1%likely range 75.2% to 87.4%, 151 patients | 48.0%likely range 38.6% to 57.6%, 102 patients |
| Women aged 25 to 49 | 66.2%likely range 64.7% to 67.8%, 3,568 patients | 50.3%likely range 48.4% to 52.2%, 2,627 patients |
| Women aged 50 to 64 | 66.9%likely range 63.8% to 69.9%, 910 patients | 69.2%likely range 65.3% to 72.8%, 584 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,136August 2026 | 12,037August 2026 |
| Primary care network | Bristol Inner City PCN | Bristol Inner City PCN |
| Phone | 0117 2444123 | 0117 9543060 |
| Friends and Family Test (its own feedback) | 84.6% good or very good13 answers, June 2026 | 2 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 7,664 in August 2026Same day 35.2%; face to face 50.9% | 5,884 in August 2026Same day 34.1%; face to face 52.2% |
| Antibiotic items per STAR-PU (one year) | 0.41England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.7 qualified permanent11.8 including trainees and locums1,967 patients per permanent GP | 6.9 qualified permanent7.7 including trainees and locums1,751 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.