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East Norfolk Medical Practice vs The Park Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

East Norfolk Medical Practice and The Park Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureEast Norfolk Medical PracticeNR30 1QPThe Park SurgeryNR30 2HW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.3likely range 51.7 to 89.592 survey answers86.6likely range 72.6 to 92.394 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good84.1%likely range 43.3% to 97.3%, 92 answers88.2%likely range 68.2% to 96.3%, 94 answers
Access (mean of the two below)71.2%likely range 68.6% to 73.6%82.7%likely range 79.5% to 85.4%Clearly higher
Appointments within two weeks of booking76.7%likely range 73.1% to 80.0%, 8,984 appointments86.7%likely range 83.1% to 89.6%, 6,416 appointmentsClearly higher
Calls answered by the practice65.5%likely range 61.7% to 69.2%, 12,990 calls78.7%likely range 73.3% to 83.2%, 5,520 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone68.1%likely range 28.6% to 91.9%, 82 answers78.6%likely range 56.5% to 91.2%, 87 answers
Reception and admin team95.6%likely range 54.1% to 99.8%, 90 answers94.2%likely range 75.9% to 98.8%, 94 answers
Having a preferred professional28.9%likely range 7.3% to 67.8%, 90 answers50.9%likely range 31.0% to 70.6%, 93 answers
Seeing your preferred professional60.6%likely range 14.0% to 93.6%, 36 answers92.6%likely range 65.5% to 98.8%, 54 answers
Knowing the next step87.8%likely range 45.6% to 98.4%, 87 answers89.8%likely range 69.5% to 97.1%, 89 answers
Contacting the practice76.2%likely range 36.0% to 94.8%, 89 answers90.5%likely range 70.5% to 97.4%, 90 answers
Wait for an appointment68.0%likely range 29.6% to 91.5%, 88 answers81.7%likely range 60.1% to 92.9%, 89 answers
Being listened to92.2%likely range 50.6% to 99.3%, 90 answers90.1%likely range 69.8% to 97.3%, 88 answers
Care and concern86.0%likely range 44.4% to 97.9%, 89 answers86.9%likely range 66.3% to 95.7%, 91 answers
Confidence and trust94.8%likely range 53.2% to 99.7%, 90 answers93.6%likely range 74.7% to 98.7%, 91 answers
Involvement in decisions93.1%likely range 51.0% to 99.4%, 88 answers86.8%likely range 65.7% to 95.8%, 87 answers
Needs met89.8%likely range 48.0% to 98.8%, 89 answers93.6%likely range 74.7% to 98.7%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.8%likely range 82.3% to 91.8%, 181 patients82.4%likely range 75.1% to 87.8%, 136 patients
Children at 18 months87.6%likely range 82.3% to 91.5%, 194 patients81.6%likely range 74.6% to 87.1%, 147 patients
Children at 5 years85.6%likely range 80.3% to 89.7%, 215 patients85.3%likely range 78.8% to 90.1%, 150 patients
Women aged 25 to 4971.6%likely range 70.2% to 73.0%, 3,742 patients76.9%likely range 75.2% to 78.6%, 2,485 patients
Women aged 50 to 6475.5%likely range 73.7% to 77.3%, 2,201 patients81.4%likely range 79.1% to 83.4%, 1,272 patients
Facts (NHS England, not part of the grade)
Registered patients24,919August 202615,085August 2026
Primary care networkGreat Yarmouth & Northern Villages PCNGreat Yarmouth & Northern Villages PCN
Phone01493 74505001493 855672
Friends and Family Test (its own feedback)94.2% good or very good590 answers, June 202697.2% good or very good617 answers, June 2026
Appointments (one month)12,454 in August 2026Same day 39.3%; face to face 76.6%7,086 in August 2026Same day 27.6%; face to face 66.4%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)18.3 qualified permanent23.8 including trainees and locums1,364 patients per permanent GP9.5 qualified permanent12.5 including trainees and locums1,581 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences